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"Excellent resort. Great staff. Rooms are kind of small with small beds. "

"Property is perfect. Food is great. Very convenient to get to Xcaret."

"It was clean and pleasant, super easy for airport access. We learned that the best way to access the hotel from Terminal 2 is to take the airport train to Terminal 1, then walk to the hotel via the pedestrian bridge. (If you're ok with some walking.) We waited a long time for the hotel shuttle to pick us up from Terminal 2, and never found it. So we took a yellow taxi, but should have done the train to T1, then bridge to hotel. "

"Overall great experience, good, and staff. Would definitely would return."

"All are good. "

"The rooms were spacious, and housekeeping did an excellent job throughout our stay. Staff members were friendly and helpful. The outdoor pool is smaller than it appears in the photos, but the location—steps from both the pool and the beach—is a major plus. Even during spring break, we had no trouble finding available chairs. This is not one of the big, fancy all‑inclusive resorts, but more of a medium‑sized, budget‑friendly place, and you basically get what you pay for. The common areas and buffet restaurant are fairly average, but the all‑day poolside entertainment adds a fun atmosphere. Overall, the hotel met our needs and worked well for our trip."

"Too much of a party atmosphere affecting our overall experience "

"This was the perfect resort. So many activities for all age levels. Kids had so much to do and so many pools to choose from. Food was fantastic and always available from the restaurants to the buffet to the coffee shop and little lunch places throughout the resort. I would suggest getting the privileged level access as it opens up one to two more pools depending on age (there is one adult only pool) and also gives preference for booking the restaurants. The beach was also fantastic and clean and no one harassing you to buy anything. They do have people out on the beach to offer pictures, massage, braids etc but they don’t continue to ask if you say no. Service was fantastic. Every staff member we encountered was so helpful and friendly. Would definitely return to this specific resort as well as consider the hotel brand in new places as well."

"Great place, well designed, nice staff at restaurants and bars, clean pool, great beach"