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"Smack bang on Dam Square this hotel is so easy to find and walk to from the train station. We arrived at 9.30am with baggage, this was no issue for Alessandro who was so accommodating in storing our luggage and suggesting we fill out the paperwork whilst it was quiet so that when our room was ready we could simply pick our keys up and go straight up to them. When we returned in the afternoon Steven was also excellent at providing our keys and baggage, etc. On our departure we needed to store our baggage again and Emma in turn was fabulous in checking us out swiftly and pointing us to the correct space to order a taxi for pick up on the main Damrak. It was our daughter's birthday whilst we were there and whilst we were out during the day staff decorated her room with balloons and a beautifully written card. I really cannot fault this hotel, centrally located, close to shopping or attractions so we were always able to drop bags off or pick things up during the day without going out of our way, we will definitely be back."

"Great hotel. Clean, comfy rooms. Great breakfast. Spa was a lovely addition. Concierge staff were fantastic, Frank in particular!"

"Great location; super clean; had a family of three and the room was huge. Would definitely stay here again!"

"Well located hotel close to Waterloo station with an easy and very short walk to Westminster, South Bank and Embankment. We stayed in a twin room, it was clean and comfortable with a huge bath and toiletries provided. The room also had a small kitchenette area with kettle, microwave, sink, fridge and cutlery and crockery. The hotel breakfast was nice, although we were there at peak time and some items weren't replaced as quickly as they should, meaning there was no yogurt left, no sourdough bread for the toaster, and also one of the coffee machines was out of coffee for about half an hour, but the staff were working hard and kept the breakfast area clean and tidy, and it was peak time so these things are sometimes inevitable! The breakfast choice was plentiful, with fruit, cereals, toast, fresh rolls, full hot English breakfast items, pancakes, pastries, and omelettes available, along with tea, coffee (including decaf), hot chocolate, and a good selection of milks and fruit juices. Would stay here again."

"Sound"

"Very convenient. Close to Birmingham New Street station, situated in the centre of Birmingham city "

"Excellent location right in heart of Covent garden. Close to many theatres and 10 min walk to tube station to get around. Lots of restaurants and pubs close by. Rooms were comfortable and clean. Highly recommend this hotel for your London stay."

"The hotel itself was nice and the location near Trafalgar Square is excellent. However, we booked two rooms together and one was allocated in the Club Quarters wing requiring a long walk through fire doors and corridors, which was inconvenient for our group"

"Fabulous location, great staff, love the lounge with free decent coffee, and very well priced."