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"Staff very helpful, great location and lovely breakfast!"

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"The room was clean and tidied up every two days. The staff was kind and courteous. The Living Room was a great place to start and end each day with a cup of coffee or tea. The available water was also a bonus. "

"Room was spacious, we had a double window viewpoint, which was lovely. Room was really nice, lots of tea options and coffee options. staff were lovely. We had a really great time."

"Good"

"The room (321) was spotless and clean, overlooked the christmas market which was nice, there was however a buzzing noise till really late and then an early morning wake up from those setting up the christmas market a brief blast of music before 8am The staff were fab letting me check in early with my belongings so i could relax before going to the event i had planned that evening too The only negative i have aside from what has been mentioned is the shower drain was blocked so whilst in the shower it flooded the bathroom, i lifted the drain cap out to help with the flow down put it was filthy so popped it back."

"Everything "

"Fantastic room, fantastic breakfast, fantastic area and fantastic hotel amenities. Slightly miffed that Nespresso machines appear to have been taken out of the rooms though - difficult to get a decent coffee first thing in the morning. Perfect for business trip - great hanging space for suits, irons for shirts, desk for working, sofa for chilling and the bed is super comfy. "

"The room was very clean and very comfortable. Staff were very helpful and welcoming. We finally enjoyed our stay. The only issue I had was once we got home. It took five days to get the pending money back into my account and I had to ring the hotel as they had overcharged me by £150 which if I hadn’t of queered it I wouldn’t have got it back it was just aggro. I didn’t need once we got home."