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"Greeted well, Room nice although carpet needs a refresh. Great view, food in bar good. Good location close to city centre."

"Room was clean, staff friendly and professional. The room (1327) was tired. Great views but furniture looks worn."

"This hotel is well placed for London Eye, and other attractions around the Westminster/Waterloo/South Bank area close to Waterloo and Westminster stations"

"Clean rooms"

"Housekeeping was very very inconsistent. Coffee some days and not on others. Sparkling water on day 1 and then none after. Last day before we checked out was terrible. Coffee was not replenished at all. We saw staff out the room and they got some from them. Then we found that we did not have any towels. Took 2 calls to the receptionist to get towels. The lotion bottle was filled with soap. "

"The stay was great! Great room with a great view. Awesome breakfast and a superior room. No complaints, very satisfied "

"Hotel is a few minutes from the train station and plenty of shops nearby ive stayed a few times in the past year here "

"Everything was wonderful! Beautiful location, very friendly staff. Would love to stay longer!"

"Fantastic high-class hotel in a central location."