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"This was our second time at Park Plaza westminister, the location is great for walking to a lot is the attractions. The hotel’s digital checkin was great after along flight. Room service was quick and the house keeping staff was efficient. We will definitely return."

"The highlight of the hotel is the spa. It’s really modern and feels so luxurious. The room decor looks a bit dated because of the carpet and the bathroom doesn’t feel particularly luxurious either. The mini fridge has no drinks in it. Staff are very friendly and helpful. Breakfast at the hotel is great would recommend that. I would visit the spa again not sure I would stay overnight. They didn’t advise on any discounts for parking so we had to pay around £60 for one day parking as we left for dinner so it counted as two sessions"

"Excellent location if you're a Theater District fan and love Covent Garden and the National Gallery in Trafalgar Square. My room was very nice (renovated walk-in shower) and staff allowed us to check in early at 1100 vs 1500. Breakfast was good except for the coffee, and all staff treated us well. The area felt safe, even at night. "

"Fantastic location close to everything and absolutely gorgeous hotel. Staff was very helpful and the room was very clean and comfortable."

"The staff are very kind."

"Very helpful and friendly staff at check in, dinner, and breakfast. Great location."

"Great hotel, friendly staff. Many thanks to Shadeen and Penelope at the reception desk for being professional, attentive and kind. Hotel looks great, modern and upbeat. The atmosphere and ambiance at the lobby is great. Room was a bit small for my taste. A/C can be improved. Glasses in the room and the bathroom need to be placed on a paper pad, which was not there (?). There was a bird droppings on my window which I asked to be cleaned and I am sure the reception desk made a note, but the maintenance staff did not bother to do it. The location is great, right beside the river, cathedral and many sightseeings. The breakfast was great with good quality. There should be some movie and entertainment channels to be added to the tv. Overall, I would stay again at this hotel. Thanks again to Shadeen for upgrading my room. "

"We arrived early (like 9AM) and the hotel was "under pressure" to give us our room ASAP. So we booked two beds in a room, we reminded them about the two beds, yet we got the single king bed setup in our room. They made good on the bed configuration relatively quickly and from then on, the stay was perfect. We liked the room, the luxury toiletries provided, the concierge service was extremely helpful, and we dined in all three restaurants, and the experience was really 5 start plus. Will stay again and highly recommend!!! Great location, easy to walk to most landmarks, restaurants and shopping."

"Great location near everything and nice room and property."