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Mitsis Rinela

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Mitsis Rinela

Terrace/patio
Bar (on property)
Beach bar
Superior Double Room, Sea View, Beachfront | Terrace/patio
6 restaurants, breakfast, lunch, dinner served; international cuisine
Mitsis Rinela offers a luxurious waterfront escape with six breakfast restaurants and free in-room WiFi. Enjoy two outdoor pools with waterslides and poolside bars. Play beach volleyball, join Pilates classes, and relax with body scrubs and massages at Zeen Spa.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is ₹20,477
₹24,873 total
includes taxes & fees
29 Oct - 30 Oct

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Double Room, Garden View

1 bedroom, free minibar, in-room safe, desk

Superior Double Room, Garden View

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Sea View

View from room

Superior Double Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront | 1 bedroom, free minibar, in-room safe, desk

Superior Double Room, Sea View, Beachfront

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 215 sq ft
  • Beach view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Sea Front Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Sea Front Sharing Pool

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 269 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Bungalow Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Superior Bungalow Private Courtyard

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Family Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 291 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Suite Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Suite Private Pool

Superior Suite Private Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Villa Private Pool

Superior Villa Private Pool | 1 bedroom, free minibar, in-room safe, desk

Superior Villa Private Pool

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 829 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 2 Double Beds and 2 Single Sofa Beds

View all photos for Junior Suite Garden View

1 bedroom, free minibar, in-room safe, desk

Junior Suite Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Sea View

Junior Suite Sea View | 1 bedroom, free minibar, in-room safe, desk

Junior Suite Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Junior Suite Sharing Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite Private Courtyard

1 bedroom, free minibar, in-room safe, desk

Family Suite Private Courtyard

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Two-Bedroom Suite Swim up sharing pool

50-inch flat-screen TV with satellite channels, TV

Family Two-Bedroom Suite Swim up sharing pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 495 sq ft
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 3 Single Sofa Beds

View all photos for Suite Sea Front Sharing Pool

Suite Sea Front Sharing Pool | 1 bedroom, free minibar, in-room safe, desk

Suite Sea Front Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 517 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Private Residence

1 bedroom, free minibar, in-room safe, desk

Private Residence

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 818 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Superior double Sea View (Customized for mobility needs)

View from room

Superior double Sea View (Customized for mobility needs)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Swim up Sharing Pool

1 bedroom, free minibar, in-room safe, desk

Superior Double Swim up Sharing Pool

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed
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About the area

Located in Hersonissos, Mitsis Rinela is on a private beach. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Heraklion Port and Port of Hersonissos are worth checking out. Travelling with kids? Consider Dinosauria Park and Watercity Waterpark. With windsurfing and boat tours nearby, you'll find plenty of adventures in the water.
Visit our Hersonissos travel guideOpens in a new window
Map
Palea EO Irakliou Agiou Nikolaou,, Heraclio, Hersonissos, Crete, 71500

What's nearby

  • Cretaquarium - 3 min drive - 2.3 km
  • Watercity Waterpark - 3 min drive - 3.1 km
  • Gouves Beach - 4 min drive - 4.2 km
  • Heraklion Port - 13 min drive - 14.8 km
  • Palace of Knossos - 15 min drive - 13.7 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 15 min drive

Restaurants

  • ‪Yefsis Main Restaurant - ‬3 min drive
  • ‪Arina Beach Bar - ‬2 min drive
  • ‪Sarakas - Kallegris grill house pizzeria - ‬6 min walk
  • ‪Avra Cafe Snack Bar - ‬13 min walk
  • ‪Ξερολιθιά & Ελιά - ‬5 min walk

About this property

Mitsis Rinela

Luxury all-inclusive hotel on the waterfront
Consider a stay at Mitsis Rinela and take advantage of a free breakfast buffet, a nightclub and 2 beach bars. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a body treatment, a detox wrap and a massage at Zeen Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The gym offers Pilates classes and fitness classes; other things to do include beach volleyball, waterskiing and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, 2 outdoor tennis courts and express check-out
  • Babysitting (surcharge), a front desk safe and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 396 rooms offer comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 50-inch flat-screen TVs with satellite channels
  • Balconies, free infant beds and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach BBQ Corner
  • Chinese Restaurant
  • Main Restaurant
  • Taverna Restaurant
  • Traditional Greek pies

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 33 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039Κ015A0018900

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mitsis Beach
Mitsis Beach Resort
Mitsis Rinela
Mitsis Rinela Beach Chersonissos
Mitsis Rinela Resort
Rinela
Rinela Beach
Rinela Beach Mitsis
Rinela Beach Resort
Rinela Mitsis
Mitsis Rinela Beach Resort Gouves
Mitsis Rinela Beach Resort
Mitsis Rinela Beach Gouves
Mitsis Rinela Beach Resort All Inclusive
Mitsis Rinela Beach Resort All Inclusive Gouves
Mitsis Rinela Beach All Inclusive Gouves
Mitsis Rinela Beach All Inclusive
Mitsis Rinela Beach Resort Spa All Inclusive
Mitsis Rinela Inclusive Gouve

Frequently asked questions

Does Mitsis Rinela have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mitsis Rinela?

As of 7 Oct 2025, prices found for a 1-night stay for 2 adults at Mitsis Rinela on 29 Oct 2025 start from ₹20,477.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mitsis Rinela pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mitsis Rinela?

Self-parking and valet parking are free at this property.

What time is check-in at Mitsis Rinela?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mitsis Rinela?

Checkout is at noon.

Are there all-inclusive benefits at Mitsis Rinela?

Yes, the property is all-inclusive. Activities include rowing/canoeing, tennis, aerobics classes and more.

Where is Mitsis Rinela located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Dinosauria Park, Gouves Beach and Marina Beach. Watercity Waterpark is 2.5 mi (3.9 km) away.

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Reviews

Mitsis Rinela Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 368 out of 569 reviews
Rating 8 - Good. 131 out of 569 reviews
Rating 6 - Okay. 38 out of 569 reviews
Rating 4 - Poor. 22 out of 569 reviews
Rating 2 - Terrible. 10 out of 569 reviews

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, clean and well stocked with drinks. Staff were friendly and attentive. Lovely resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing all inclusive resort. We had an amazing time. The Greek restaurant was by far the best. The beach was beautiful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greats vacations !
Stayed 8 nights in Aug 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel and staff! I will definitely be back !
Stayed 5 nights in Sep 2025

10/10 Excellent

Edryd Llyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Will book again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Emma Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and good service. Beautiful setting and aesthetic hotel. Swim up pools were fabulous especially as travelling with children
Stayed 7 nights in Aug 2025

10/10 Excellent

Iprahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really good experience from start to finish. Would recommend coming here with your family. Most fantastic place for it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, fantastic views, and clean beach! Food reservation options are very hard to get!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kirti

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort for chilling holiday
Stayed 6 nights in Jul 2025

10/10 Excellent

Natalie Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything about our stay was first class. The hotel was exceptional, the food in all restaurants, including buffet was fantastic. So much choice. The staff were also all wonderful. We had a superior double sea front with shared private pool and we could not fault anything about it. We even had the delightful Marina bringing us drinks all day around the pool, she was a delight. We will definitely be coming back. Thank you.
Stayed 4 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool like swim in the ocean huge
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, everything very clean and well kept. Pool area and beach are excellent. Lots of steps if you have mobility issues but we really enjoyed our stay and will return again.
Stayed 7 nights in May 2025

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 10 nights in Aug 2025

10/10 Excellent

Valeria-Iuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at mitsis rinela for a week and everything was perfect. The hotel has an amazing view of the ocean and the beach is beautiful, it literally looks like a beach club with sun mattresses. The staff is also friendly and welcoming, helping us with everything we needed (especially Maria from guest relations!). The food is tasty and the restaurants are definitely worth trying to book. We especially loved the Italian restaurant and every restaurant brought diversity in the food we ate throughout the week. Lastly, the drinks at the lounge bar are delicious and very well made, we stayed and ordered drinks every night of the week. Would definitely come again!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, well maintained grounds, clean and comfortable. Staff is great and make you feel welcome, one of the biggest assets . Food is good though the Asian a la carte and the late night buffet less so. Good massages at the spa and nice beach. It was a very relaxing week and I would definitely recommend.
Stayed 7 nights in Jun 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Excellent swim up rooms and clean hotel with good selection of drinks. Our only honest criticism would be the quality of buffet food and range of Greek food which was lacking. The kids pool is substandard and not to the same quality as the pools and facilities elsewhere. Other than that, we had a lovely time and would still return.
Stayed 7 nights in Jul 2025

10/10 Excellent

Harsimran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Beds not so comfy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Roozbeh

Liked: Cleanliness, amenities, property conditions & facilities
A convenient mid size resort. Decent food. Amazing beach and big size pool. Pool never gets too crowded. Friendly staff. Only complaint could be lack of staff. Staff seems working long hours and exhausted,They try their best though.
Stayed 6 nights in May 2025

10/10 Excellent

Mohamed Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 2nd time at Mitsis Rinela after trying a few of the Mitsis properties. The facilities and the sand beach are the main attraction for sure. Everything has been or is being refurbished and the hotel is really beautiful. Would highly recommend to anyone interested in an all inclusive resort. Only drawback for us as a couple was the number of kids around but that’s the summer for you. Not much can be done about that.
Stayed 7 nights in Jun 2025

10/10 Excellent

KHAUSHAL BANU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion.
Stayed 3 nights in Apr 2025

10/10 Excellent

Veit Urban

Liked: Staff & service, amenities, property conditions & facilities
Our stay was very nice. Thank you very much. Organisation is Perfect!
Stayed 7 nights in Apr 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highs - Excellent beach - Most of staff is friendly, really enjoyed meeting Lefteris, Giorgio and his bar colleague (forgot his name) at the beach bar; Aris in the bar near reception and Katerina, evening housekeeper. - Restaurants Lows - Some guests are very entitled and selfish. Hotel should find ways to address them as it does impact others. You would see 10 chairs reserved by 1 person for the kid's mini disco, endless sunbeds reserved and not used by midday. Vaping in the restaurant and large group of people being quite loud. - I had a linen shirt stolen from the drying rack, which is placed outside the room. A lovely hotel for sure, with some opportunities for improvement to ensure all guests feel comfortable and have equal chances of using all non-private space and facilities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Christoph

Liked: Amenities
Great Hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

eDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort!
Stayed 2 nights in Apr 2024

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