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The Westin Resort & Spa, Cancun

Photo gallery for The Westin Resort & Spa, Cancun

Exterior
Exterior
Presidential Suite, 1 Bedroom, Balcony, Ocean View | Pillow-top beds, in-room safe, iron/ironing board, free WiFi
Meeting facility
Exterior

Overview of The Westin Resort & Spa, Cancun

The Westin Resort & Spa, Cancun

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

Explore the area

  • Popular LocationIberostar Cancun Golf Course2 min drive
  • Popular LocationDelfines Beach3 min drive
  • Popular LocationEl Rey Ruins5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Room options

About this area

Cancun

Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun. While the natural beauty of Delfines Beach and Tortuga Beach can be enjoyed by anyone, those looking for an activity can explore Iberostar Cancun Golf Course. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Tecnologic Stadium. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property. Guests appreciate the hotel's quiet location.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive
  • Delfines Beach - 3 min drive
  • Maya Museum of Cancun - 5 min drive
  • El Rey Ruins - 5 min drive
  • Ventura Park Cancun - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • Arena Sports Bar - 1 min walk
  • Azvl - 8 min walk
  • Spice - 20 min walk
  • Capers - 19 min walk
  • La Estancia - 1 min walk

About this property

The Westin Resort & Spa, Cancun

4-star hotel located in Zona Hotelera
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun provides a poolside bar, a terrace and shopping on site. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Indulge in a massage, a manicure/pedicure and a body treatment at the on-site spa. Be sure to enjoy a meal at Sea & Stones Restaurant, the on-site restaurant. Yoga classes and aerobics classes are offered at the gym; other things to do include volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • 6 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and express check-out
  • Tour/ticket information, a 24-hour front desk and multilingual staff
  • Guest reviews say great things about the family-friendly amenities and proximity to public transport
Room features
All 379 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 346-390 for adults and MXN 176-346 for children
  • 1 poolside bar and 1 bar
  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 6 outdoor pools
  • Aerobics classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot tub
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Business-friendly
Business-friendly
Hotel
Hotel
Guest rating 4+
Guest rating 4+
4 star
4 star

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 346 to 390 for adults and from MXN 176 to 346 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 16 Apr 2023 start from ₹14,714.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Checkout is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

Can I cancel my reservation for free at The Westin Resort & Spa, Cancun and receive a full refund?

Yes, The Westin Resort & Spa, Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Resort & Spa, Cancun cancellation policy on our site for more details about any exclusions or requirements.

The Westin Resort & Spa, Cancun Reviews

The Westin Resort & Spa, Cancun Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 534 out of 1001 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 244 out of 1001 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 109 out of 1001 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 50 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 64 out of 1001 reviews" "
" "2 - Terrible 6%

8.8/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ioan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to find that the hotel has a heated pool. So you can enjoy going in the pool early in the morning or late in the evening. The hotel has all the facilities you need, it is too expensive for the level of finishes and atmosphere, but this is Cancun.
Stayed 10 nights in Mar 2023

8/10 Good

Minh

Travelled with family
Liked: Staff & service
The facility is out of date, the AC is too loud to sleep, have to turn off AC at night and open door to sleep.
Stayed 5 nights in Mar 2023

10/10 Excellent

Patricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks 👍
Stayed 3 nights in Feb 2023

10/10 Excellent

Gisselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and elegant itself, very big. Staff is extremely friendly and are always willing to help. I would go back to this hotel.
Stayed 5 nights in Mar 2023

10/10 Excellent

Shaquinn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!
Stayed 2 nights in Feb 2023

10/10 Excellent

Trent

Travelled with family
Liked: Cleanliness, staff & service
Convenient, friendly, lovely beach location
Stayed 2 nights in Feb 2023

10/10 Excellent

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was great. Staff was helpful and friendly.
Stayed 7 nights in Feb 2023

2/10 Terrible

Athena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
They would not let us into our room because we had toddlers that were going to sleep on the floor.
Stayed 1 night in Feb 2023

8/10 Good

Georgianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

4/10 Poor

David, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in at 4pm! Check out at at 10am!
Stayed 1 night in Feb 2023