Riviera Maya Waterpark Holidays

The rooms were ok but not luxurious as it is seem in the pictures. The room we checked into had strong mold smell and we had to demand to move into a different room. The readiness from the resort to accommodate room related requests submitted far in advanced were not addressed and felt like they scrambled to throw us wherever available at arrival. People were leaving towels in the pool on chairs to reserve seats and then leave causing no room for considerate guests.

Overall great start! Family friendly, great food and drinks! Oscar was always pleasant and accommodating during the breakfast and lunch buffet! Would have been better off we could make reservations sooner than the day of food the two restaurants.

Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!

We really enjoyed our stay here

My only complaint is that we were harassed all week by the sales team. trying to convice is to become royal members. After multiple days of saying no they finally left me alone.

The rooms were ok but not luxurious as it is seem in the pictures. The room we checked into had strong mold smell and we had to demand to move into a different room. The readiness from the resort to accommodate room related requests submitted far in advanced were not addressed and felt like they scrambled to throw us wherever available at arrival. People were leaving towels in the pool on chairs to reserve seats and then leave causing no room for considerate guests.

Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!

We really enjoyed our stay here

The rooms were ok but not luxurious as it is seem in the pictures. The room we checked into had strong mold smell and we had to demand to move into a different room. The readiness from the resort to accommodate room related requests submitted far in advanced were not addressed and felt like they scrambled to throw us wherever available at arrival. People were leaving towels in the pool on chairs to reserve seats and then leave causing no room for considerate guests.

Overall great start! Family friendly, great food and drinks! Oscar was always pleasant and accommodating during the breakfast and lunch buffet! Would have been better off we could make reservations sooner than the day of food the two restaurants.

Lisandro and Gercia, were attentive, kind and dedicated to ensuring our trip to Ocean Riviera Paradise (El Beso) was everything we wanted. The whole staff truly made our week in Mexico and my sister’s wedding a memorable experience. The resort is beautiful, the food is great and we would definitely recommend it to anyone looking to visit a resort near Cancun!