Riviera Maya Mountain Holidays

Great experience, awesome service.

We stayed for 7 days and 6 nights and had a fantastic experience. The room was very nice with a great balcony looking out over the ocean and one of the pools. We felt the electrical needed some updating and even had a light that was flickering, not from the bulb but the switch. We called the front desk and they sent a maintenance person up quickly. He diagnosed it and said he would be back. When we returned later that day the light was working correctly and never flickered again (likely a loose wire behind the switch). We at at the order restaurants and the buffet restaurant. We really enjoyed the Black & White Restaurant which is the steak house. This gets a pretty good wait time so check in early to get a buzzer. We felt that it wasn't a problem because were had plenty to do while waiting (by that I mean sitting having drinks watching the ocean). We at breakfast at the buffet every morning and there are sooooo many choices I believe that anyone should be able to find something for them. Since we were at the pool every day we at lunch at our chairs, although the buffet is another option. They have an area where they set up and cook lunch and you can walk up and get food as you like and they are there for several hours. The activity team does games and other activities poolside and in the pool throughout the afternoon.

Amazing amenities, friendly staff, amazing food, luxurious, clean, above and beyond.

Great room with a view. Amazing staff, very friendly and courteous.

Beautiful hotel inside and out. I do think drinks could be better.

We loved our January vacation here. The staff was so kind, the kids club was a blast, and the all inclusive package was wonderful to have during our stay. The beach was clean and the pools were warm!

Amazing amenities, friendly staff, amazing food, luxurious, clean, above and beyond.

The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.

Great experience, awesome service.

Amazing amenities, friendly staff, amazing food, luxurious, clean, above and beyond.

Great property, great service.

All you have mentioned above are good. Expedia’s service was not good rest all is well.

Great experience, awesome service.

Room was nice..beds are not comfortable though rooms have very thin walls and you can hear everything in the halls. Staff and drinks are amazing! However the food was just ok.. Riu las americas was way better