Kim Ma Adults Only Holidays

Amazing staff Very nice hotel Excellent location

Loved my stay here! The staff was very friendly and gave me some really great food recommendations in the area! This spot is perfect, very close to many good food options and very close to the lake and train street! Would definitely stay here again!

I stayed here for two nights. Even before I arrived they messaged me via WhatsApp and made sure that I had all my arrangements and if I needed anything. When I first arrived in Hanoi, and then flying out with 4 nights in between. As I was traveling from another country I had luggage I didn’t need. They were very accommodating towards me and allowed me to leave my luggage for those 4 days and it was ready for me when I came back. The staff were so friendly and always made me feel like a VIP. Never did they let me carry my bags! On my return, they still remembered me, and even upgraded to a room with a view for free. My luggage remained safe the whole time. The rooms were cozy but definitely fancy and clean. I saw them cleaning the rooms and they really do deep clean them. When I checked out, I forgot my luggage keys in the lounge as I was rearranging my luggage before the airport. I called them using WhatsApp. They again were so accommodating and luckily I’m early at the airport that they sent a Grab to deliver my keys to the airport. They were so amazing, and I’d definitely recommended them to anyone and I would go back again. They are a big reason I love traveling to Vietnam. I would like to give a shout to William/Minh, who really went above a beyond! I cannot express how much gratitude I have right now.

We only stayed the night but generally ok. Staff quite pushy at breakfast for feedback and to fill out reviews other than that ok.

Amazing staff Very nice hotel Excellent location

Loved my stay here! The staff was very friendly and gave me some really great food recommendations in the area! This spot is perfect, very close to many good food options and very close to the lake and train street! Would definitely stay here again!

I stayed at two different hotels in the Old Quarter, and I prefer this one. The hotel is located near Hoan Kiem Lake, making it very convenient for exploring the walking areas. Despite being in such a central location, I sleep well here and don't hear any traffic noise—which is especially important when staying in the Old Quarter. The breakfast is good. I particularly enjoy the sweet rice, fresh fruit, and Vietnamese yogurt, which isn't too sweet. They also serve pho, which is a nice touch.