Nice hotel well located with helpful staff. Room was very small with cambered ceiling that made access to half the space difficult. Did not receive VIP benefits as advised.
Almost all the staff are excellent and eager to help. As a century-old hotel, keeping up with maintenance is a challenge. A light fixture outside our room wasn’t working for several days at the beginning of our stay. The corridor seemed unsafe as a result. The room has a traditional layout which ...
Excellent location clean room very comfortable beds
EXCELLENT HOTEL IN GOOD LOCATION FOR BUCK HOUSE, STAFF VERY ATTENTIVE, A JOY TO STAY.
Lovely hotel, Staff very friendly and helpful. Comfy bed. Great location near Victoria coach and train stations. Delicious breakfast.
The apartment was large, clean and furnished well. The location is great, 5 minutes from Pimlico tube station and the facilities in the building are good with a pool, gym, spa and restaurant / bar.
Lovely hotel. Staff friendly and room great. Huge bed!
The decor and customer service. We love the location too.
Nice location, close to Victoria train station, and nice staff.
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