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The rooms and apartments are impeccable and very spacious and well furnished. Airport drop off was great, bell boys and reception staff were great. However, Restaurant staff need to get trained on how to look after customers and the buffet breakfast was a waste of money, cold food, not tasty, and ...
Overall good stay. Food was good. But staff as less at the restaurant to serve considering the number of guests. Rooms was just okay. Washroom a bit small. Too many guests. So not a quiet place.
The stay was great but due to full occupancy, the internal transport seemed difficult to get through. Everything else was perfect and the place is a must visit.
Property should take payment directly from guest. Now that payment is settled we need entire bill for this stay. Pl provide urgently Thank you
Was very central to where I needed to be in terms of location. The staff was very polite, courteous and enthusiastic to serve. It made the stay very pleasant. Our room was very comfortable and the view was lovely!
hospitality is unique .Services are superb. From check in to check out they were superb.
Suggestions:- 1. Complementary water bottle was restricted to 01 each room, which was not understood. For a couple at least 02 bottles may be provided. 2. There was no guidance/ ready reckoner from hotel staff regarding places to see at Lonavala. 3. Hotel entrance need lot of improvement, at first ...
Resorts is good enough Food is average Thrifty first event was very bad
I need my money back. Lot of issues room not cleaned rude staff where charging extra for breakfast and overall bad experience
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