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Overall good stay. Food was good. But staff as less at the restaurant to serve considering the number of guests. Rooms was just okay. Washroom a bit small. Too many guests. So not a quiet place.
This property is beautiful They have a bunch of activities that are a part of your stay and run as per a defined time table, which adds to the overall experience Their Spa services get booked well in advance Their staff is very courteous and the hospitality is splendid. The approach road from Lions ...
Suggestions:- 1. Complementary water bottle was restricted to 01 each room, which was not understood. For a couple at least 02 bottles may be provided. 2. There was no guidance/ ready reckoner from hotel staff regarding places to see at Lonavala. 3. Hotel entrance need lot of improvement, at first ...
I need my money back. Lot of issues room not cleaned rude staff where charging extra for breakfast and overall bad experience
Very bad experience. Visited that property but there was no rooms available As I have booked room online from expedia, Even manager was not willing to help us or to solve our query...worst experience from Expedia portal and emerald resort manager.... We have to look for some other resort in last ...
This was my worst stay in Lonavala in last 8 years. If there is provision for money back, i’d Like to get my money back. My whole weekend got screwed.
It was good experience in toto. Rooms r in good condition. Only sad part was pool size and breakfast spread. Both were below average. But this hotel is excellent at this price point
Great experience and ideal for relaxed vaccation.Great food and environment. Will be very happy to be back again for next vaccation
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