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"Edwards & I were very impressed with the Shangri-La Eros because 1. Outstanding customer service 2. Hotel team very friendly and always ready to help 3. Outstanding daily room cleaning (Ankush & Jeekpal) 4. Food was excellent (Chef Aarti Abhijeet) Edwards and I give the Shangri-La Eros 5 stars. "

"The Ops team especially Shikha and the Concierge desk, went that extra mile to provide a personalized service to me and my wife. This was a very enjoyable stay indeed."

"Want to take a moment and express my *sincere gratitude* towards the hospitality and the experience I had during my two-night stay. From the warm welcome to the attentive service throughout our stay, everything was great. I’d like to give a *special mention* to *Ms. Semontika* who ensured the surprise my fiancée gave me was special and memorable. Her kindness, professionalism and attention to detail made a difference. Overall, the stay was unforgettable and I/we look forward to visiting again...

"Excellent stay. Would definitely come back. Loved the breakfast options. The services was impeccable. Everyone went above and beyond to make our stay comfortable! "

"The best hotel I have stayed!!! Cannot faukt this hotel! Every single person exceeded my expectations 100%"

"Couldn’t recommend this hotel enough! Amazing staff, service and delicious restaurant options."

"This one of the best stays I’ve had in Bangalore, in 20 years of visits."

"Such an amazing experience, great hotel and extremely polite/friendly staff. Delicious breakfast with various options. "