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Suites Riviera Maya

3.0 star property
Hotel in Playa del Carmen with 24-hour front desk and outdoor pool

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Photo gallery for Suites Riviera Maya

Garden
Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi
Garden
Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi
Business centre

Reviews

5.4 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Kitchen
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite Deluxe Villa

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Suite Deluxe Villa

Highlights

Air conditioning
Flat-screen TV
Down duvet
Tempur-Pedic bed
Private bathroom
Shared/communal kitchen
Satellite channels
Iron/ironing board
  • 120 sq m
  • Resort view
  • Sleeps 15
  • 5 Double Beds, 1 Single Bed and 2 Double Sofa Beds

View all photos for Standard Suite, Multiple Beds (202)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (202)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Tempur-Pedic bed
Private bathroom
Shared/communal kitchen
Satellite channels
Iron/ironing board
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, Multiple Beds (101)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (101)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Tempur-Pedic bed
Private bathroom
Shared/communal kitchen
Satellite channels
Iron/ironing board
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Suite, Multiple Beds (102)

Down duvets, Tempur-Pedic beds, iron/ironing board, free WiFi

Standard Suite, Multiple Beds (102)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Tempur-Pedic bed
Private bathroom
Shared/communal kitchen
Satellite channels
Iron/ironing board
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av Guayaba c/ esquina Av 28 de Julio, Calle Grosella 15, Col Los Olivos Fase 4, Playa del Carmen, QROO, 77710

What's nearby

  • Plaza Las Americas - 2 min drive - 2.2 km
  • Quinta Avenida - 5 min drive - 4.6 km
  • Mamitas Beach - 5 min drive - 4.2 km
  • Playa del Carmen Main Beach - 5 min drive - 4.9 km
  • Punta Esmeralda Beach - 9 min drive - 4.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Tacos el Arabe - ‬8 min walk
  • ‪La Terraza - ‬9 min walk
  • ‪Carnitas Silao - ‬10 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪Las Helodias Punto 115 - ‬8 min walk

About this property

Suites Riviera Maya

Hotel near Quinta Avenida
You can look forward to a terrace, a garden and dry cleaning/laundry services at Suites Riviera Maya. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • A 24-hour front desk, a TV in reception and a computer station
Room features
All guest rooms at Suites Riviera Maya offer comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Communal kitchens, limited housekeeping and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee: MXN 200 for adults and MXN 180 for children

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 200 for adults and from MXN 180 for children
  • Airport shuttle fee: MXN 1900 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Hotel Suites Riviera Maya Playa del Carmen
Playa del Carmen Suites Riviera Maya Hotel
Hotel Suites Riviera Maya
Suites Riviera Maya Del Carmen
Suites Riviera Maya Hotel
Suites Riviera Maya Playa del Carmen
Suites Riviera Maya Hotel Playa del Carmen

Frequently asked questions

Does Suites Riviera Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Suites Riviera Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites Riviera Maya?

Self-parking is free at this property.

What time is check-in at Suites Riviera Maya?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Suites Riviera Maya?

Checkout is at 11 AM.

Does Suites Riviera Maya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1900 per vehicle applies.

Where is Suites Riviera Maya located?

Situated in Playa del Carmen, this hotel is within 2 miles (3 km) of 28 de Julio Square, Plaza Las Americas and Temazcal Natura. Guadalupe Church and Gran Coyote Golf are also within 3 miles (5 km).

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Suites Riviera Maya Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fueron muy amables, me apoyaron con las necesidades que teníamos.
Stayed 2 nights in Jan 2020

8/10 Good

Gemma, Tabasco villahermosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar tranquilo,para una pequeña familia y tuvimos suerte porque no llegaron los otros huéspedes y tuvimos la casa para nosotros ...la habitacion y casa cuentan con lo necesario para tu descanso.No tuve detalles con nada. Es una excelente opción para tu hospedaje.
Stayed 3 nights in Dec 2018

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

far from the beach

they are askink for 100 00 deposit when in the expidea app says 60 mxn pesos
Stayed 4 nights in Dec 2017

2/10 Terrible

sergio, san diego ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very far from beach this is a housing complex

this place is listed under hotel but is a housing complex shared house, taxis can t go into complex we had to walk with lugged 3 blocks ,damage one of my wifes hand bags costing me over 500 dll to replace ,only after we had the room # security personel will let taxis go into complex and taxis cost over 20 dll to pick you up at this location or drop you off ,not close to the beach or down town air conditioner does not work properly and when i google this hotel it has the same name as a 4star hotel in the beach area watch out i will not recomend this shared hotel :house
Stayed 4 nights in Dec 2017

4/10 Poor

Norberto, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No te hospedes en Suites Riviera Maya

Fue decepcionante porque ni siquiera es una hotel, es una casa que está ubicada dentro de un fraccionamiento sumamente alejado del centro. La casa cuenta con tres habitaciones las cuales alquilan a familias diferentes, de tal manera que compartes la estancia y la cocina con otras personas. Las habitaciones son pequeñas e incómodas, no tienen closet ni siquiera una silla o un mueble; no tienes más remedio que dejar todas tus pertenencias en el suelo. Para colmo se descompuso la bomba del agua por lo que un día no pudimos bañarnos, no tuvimos agua ni para el wc Obviamente no hay personal de limpieza, al llegar te dan tus toallas que son las mismas que utilizas todo el tiempo que dure tu estancia. Pero eso sí, al llegar te exigen un depósito.
Stayed 3 nights in Dec 2017

8/10 Good

Andy, Ciudad de Mexico

Liked: Staff & service, property conditions & facilities, room comfort

Hotel agradable con mucha seguridad

Está en un lugar muy seguro y como tal el lugar es muy agradable. Las habitaciones son cómodas y con muy buena ventilación, baños limpios. La única excepción es que no siempre hay lo necesario (shampoo,papel de baño y jabón de baño).

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel limpio, pero mal ubicado.

La casa esta limpia en general, el cuarto esta muy incomodo para dos personas y la ubicación del hotel es muy mala; no obstante cabe mencionar que la atención del personal fue muy cordial.

2/10 Terrible

EDGAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Estafa de ubicacion

Buen día, no me parecio en lo absoluto en engañar al cliente con la ubicacion del hospedaje, confie en el punto de ubicacion del mapa que manejan en la pagina y me mandaron a otra ubicacion al final. Ademas el establecimiento se llama igual que suites rivera maya que rivera maya suites...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lugar para ir en familia grande.

Este lugar conviene para ir en familia, familia grande, pues conviene rentar toda la casita completa. La alberca está excelente. Lo único que no me agrada, en lo personal, es que la habitación no tiene closet ni lugar para guardar ropa. El personal que atiende es muy muy bueno.