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Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Adults-only beachfront hotel
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Platinum Yucatan Princess Adults Only - All inclusive

View from property
Aerial view
Free minibar, in-room safe, desk, blackout curtains
6 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.2

Very good

Popular amenities

  • All-inclusive
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf6 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationPlaya Xcalacoco10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
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Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

8/10 Very good

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

9/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

8.8/10 Excellent

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout curtains

Suite, Round Bed (Honeymoon)

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Sofa bed
Blackout curtains
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

8.3/10 Very good

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Pool Access ((Swimout) Deluxe)

9.4/10 Wonderful

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Playa del Carmen

Located in Playa del Carmen, Platinum Yucatan Princess Adults Only - All inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. With scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Playa Xcalacoco - 10 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Alberca - Pool - 12 min walk
  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • 5th Avenue - 12 min walk

About this property

Platinum Yucatan Princess Adults Only - All inclusive

Luxury all-inclusive hotel
At Platinum Yucatan Princess Adults Only - All inclusive, you can look forward to a free breakfast buffet, a nightclub and 2 poolside bars. With a white sand beach, a beach bar and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, hydrotherapy or a facial at Princess Spa Platinum, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • 6 outdoor tennis courts, express check-in and massage treatment rooms
  • Wedding services, concierge services and coffee/tea in reception
  • Guest reviews speak well of the bar, breakfast and pool
Room features
All 470 rooms have comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as air conditioning and free stocked minibars. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with separate baths/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and LED light bulbs

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • 8 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Asiatico
  • Bruschetta
  • Rodeo Grill
  • Yucatan

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,426 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults
Platinum Yucatan Princess Adults Only All inclusive
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All inclusive Hotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive have a pool?

Yes, this property has 13 outdoor pools.

How much does it cost to stay at Platinum Yucatan Princess Adults Only - All inclusive?

As of 4 Jun 2024, prices found for a 1-night stay for 2 adults at Platinum Yucatan Princess Adults Only - All inclusive on 9 Jun 2024 start from ₹18,936.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Platinum Yucatan Princess Adults Only - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All inclusive?

Self-parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Platinum Yucatan Princess Adults Only - All inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf is 2 mi (3.2 km) away.

Platinum Yucatan Princess Adults Only - All inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 916 out of 1897 reviews" "
Rating 8 - Good. 495 out of 1897 reviews" "
Rating 6 - Okay. 242 out of 1897 reviews" "
Rating 4 - Poor. 127 out of 1897 reviews" "
Rating 2 - Terrible. 117 out of 1897 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nicolas W.

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property dirty, lobby awaits you with broken and dirty furniture. Beach full of seaweed not being properly clean. Food main buffet dark and dirty, drinks completely water down. No towels or napkins anywhere to be found in property. Swimming pools far away from beach. Pls be mindfull to look at reviews before going to this property.
Stayed 3 nights in May 2024

6/10 Okay

ISMAEL

Travelled with partner
Rooms where nice some updating needed. Premium drinks or bar drinks are not premium liquor more like water down liquor. Restaurants where ok not great. Buffet was great! Had to pay $75 bucks for a bottle of wine not knowing that if u drink a couple glasses and if waiter ask if u want to take the rest u will have to pay for whole bottle? The ocean was dirty with seaweed and large rocks. Overall the place is ok The housekeeping Melanie was the best and Isreal that works with luggage transport.
Stayed 5 nights in May 2024

8/10 Good

Owais

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to visit
Stayed 6 nights in May 2024

8/10 Good

Dawn M

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit dated.
Stayed 5 nights in Mar 2024

8/10 Good

Delina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful and very clean, staff were very nice and helpful. Only thing is, it truly is a quiet and relaxing resort don’t expect any night life.
Stayed 4 nights in Apr 2024

2/10 Terrible

Michael Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
The pool bars close at 6 and the pools close at 8. It’s an adult only all inclusive resort that’s a little ridiculous! Smoking sections are few and far between, literally. You have to walk (at least 50 yards) from any pool or bar to smoke. Food on the buffet is cold more times than not no matter if it’s breakfast lunch or dinner. They monitor everything like it’s a crime to be in a pool past 8pm, if you’re not out by 8, at 8:05 security will be there to get you out! The 9 star hibachi grill you must wear a three piece suit or a tux to get in. 👎👎
Stayed 6 nights in May 2024

6/10 Okay

Lorraine Eva Marie

Travelled with partner
If you're a smoker do not stay at this property The smoking area's are absolutely terrible They're uncomfortable and unwelcoming one dosen't even have any furniture the other one is a concrete bench I'm not kidding The lounging chairs at the pool are dirty they need a good cleaning Checking into the resort was a challenge they say check in is at 3pm well we arived at 12:30 and we didn't get our room keys until 3:30 There's no reall furniture in the room for clothing storage just a closet for hanging clothes a couple of shelves and a couple of tiny drawers in the closet where the safe is asking for hangers is weird if you ask any of the staff directly for hangers they redirect to to call the department directly yourself After traveling numerous hours and a delay with checking in as a traveler it would have been nice not to manage that small task myself it would have been an easy request for the front dest and the bellhop The property likes to say its 5 star but that's far from 5 star hospitality The foods just ok Over all the resort looks tired
Stayed 4 nights in May 2024

8/10 Good

Sheena F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this property was beautiful, the staff were accomodating and friendly. The variety of food was good. I would return.
Stayed 6 nights in May 2024

10/10 Excellent

Julienne Rose Espino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at an all-inclusive and the staff at this resort made it a super enjoyable experience! The food is great and I love that there are no reservations needed (with the exception of the teppanyaki experience, which was super quick and easy to book). Staff is very attentive and kind. Drinks were amazing as well! Highly recommend getting a swim out room for extra luxury and comfort.
Stayed 6 nights in May 2024

8/10 Good

Krystal Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Allow more smoking areas.
Stayed 7 nights in May 2024