Excellent service and nothing was too much trouble. Staff were very polite and helpful.
The hotel is literally across the street from the Victoria & Alberts Museum, Natural History and about a 5 min walk to Harrods. So the location is amazing.The staff were friendly, especially Andrea who helped me arrange flowers and chocolates in the room as a surprise for my mother. The bathrooms ...
The staff was super friendly and informative. The hotel location was fantastic, just over the Westminster Bridge to Westminster Abbey, Big Ben, and Parliament. Other “must sees” are also not far by walking such as The Churchill War Rooms.
Good location. The Underground just within 8 mins walk. Easy access to most restaurants and shopping. Bed is comfortable and clean room and amenities.
In all of my travels in Europe, this has to be my favorite hotel! It has such charm and class! They pay such attention to every tiny detail to make sure your stay is absolute perfection! The rooms are so quaint and the beds are like sleeping on a cloud! The staff is warm and kind and go out of their ...
Second time I’ve stayed here! Love the location by the tube and the proximity to shops and Kens Palace Gardens. Would happily stay again. Only complaint is the pillows and bed aren’t the best but I’m usually too tired to have it affect my sleep!
very central impersonal could be more organised about getting taxis from the forcourt, we had to wait 15 minutes and no help from hotel staff very organised about leaving luggage after checkout and were helpful about that
Decent hotel, good location close to glossier road tube. Good price, but small room.
Great view. Comfy beds. Quick to get everywhere we needed in London. Interesting bathroom doors and a spacious shower to wash off the city grime. Not too noisy even next to the busy road. There was a very handy Waitrose downstairs from the hotel so convenient nibbles and stuff we had forgotten to ...
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