This hotel is in a good position. Across the road from the underground. Good area for restaurants and supermarkets. Walking distance for Kensington High Street, Hyde Park; and Knightsbridge. Hotel staff very helpful and polite. Comfy room and bed. Would recommend.
Perfect location with easy walking distance access to the major points of interests as well as services.
The fact that they provide a free smart phone for your staff is great. Also the breakfast is included is very nice. Front desk could be friendlier and more helpful, it often appears you are bothering them.
Excellent proximity to Gloucester Road tube. Would have liked hair conditioner as amenity. Only 1 facecloth in bathroom so had to request additional daily (many European hotels don't provide any). Individual room heating control a plus, but blew cold air instead of heat. Staff was quick to respond ...
Good hotel within 2 minutes walk of Gloucester road tube. Room was in excellent condition. Ordered food through room service more than enough to eat. Slight problem with the tv not coming on easily and information on the screen saying you had to pay to watch which was incorrect. Food at breakfast ...
Absolutely loved the hotel lobby, restaurant and the friendly staff. One of my favorites!
Good location and proximity to venues, sights, shops, etc. Very helpful reception and customer service team.
Staff were great, pleasant, location amazing. Breakfast so yummy and we really enjoyed our stay.
Lovely hotel. My daughtet particularly liked the staircase and the christmas decorations. The room was spacious and comfortable. I would stay again
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