Search Hotels by Pan Pacific Hotels & Resorts in Kim Ma from ₹1,092

We booked this hotel last minute as the hotel we initially booked did not meet our expectations, and it was the best decision to choose this hotel. The hospitality was outstanding from the moment we arrived, down to our departure. The staff were helpful and friendly - we enjoyed casual chats and recommendations for sightseeing. The hotel was spotless clean - lobby, room, spa, bar and restaurant. The room was well equipped. The functionality of the room was clearly designed with guests’ comfort...

The location was perfect. The staff went out of their way to help. The spa provided extremely reasonably priced massages. We had arranged transfer to the airport through the hotel and when the flight time had been changed we were able to alter this at very short notice via email exchange which minimised stress. Would highly recommend!

Luxury Boutique hotel in Old Quarter, good location. Breakfast is quite delicious. Room and bathroom was spacious for my family. Location near the popular Cathedral & plenty of eateries nearby. They provide Hanoi tour, which I appreciate so much. I registered for City Tour, Ninh Binh & Ha Long Bay Tour. Their staffs were very caring, helpful, informative and they speak english well. Special thanks to Mr Dong, Mr Jacky and Ms Anna

Excellent hotel, well located, Annie was an excellent host - as were the rest of the staff. Couldn't recommend more.

First Class hotel accommodation. Exceeded expectation. Customer service is exceptional. Attentive, polite and warm staff. Facilities are 5 star!!. HIghly recommended

This was a lovely hotel. The staff were friendly and very helpful. The food was excellent and the cookery class a great experience. The added bonus of an upgrade to a suite for our last night just capped a perfect stay.

An Absolutely Perfect Stay in Hanoi – Highly Recommended! The Proverb Hotel is excellent, located right in the heart of Hanoi's vibrant Old Quarter. From the moment we arrived, the staff were absolutely amazing—super helpful, welcoming, and always smiling. Our room was incredibly comfortable, spotlessly clean, and spacious, featuring a fantastic mattress that made for a great night's sleep. Breakfast each morning was wonderful, offering plenty of choices for everyone alongside excellent...

We had a delightful stay here. The staff welcomed us with a delicious cinnamon ginger tea (which we liked so much that they gave us the recipe for it!) and was so friendly every time we came through the lobby. The breakfast buffet is great, the rooftop bar has a great view, and I had a wonderful massage at the spa. We also received good recommendations for food in the area (not tourist traps!). I would happily stay at this hotel again!

Great location in heart of the Old Town. Beds and linen are top quality. Mattress is firm but they offer a soft topper on check in which made for a very comfortable sleep. Restaurant food is fabulous and great value for money. Staff are very friendly and work hard to please you. My only negative is that, at times, it was a bit over bearing. Ms Lily and Mr Liam deserve a special mention.

Excellent service

This hotel only opened a few weeks ago but it was the best hotel we've been to in Hanoi. We've been hotel hopping as we are travelling around north Vietnam and Minerva Premium Hotel had excellent service. From the friendliest and most accommodating staff as soon as you walk in and leave the door, to the most tastiest breakfast options in the sky dining hall. Their rooms are super clean, modern, and chic with wide spaces for comfort. They have a great location within the old quarter and give...

Lovely hotel in a great location. Staff were lovely. Would definitely recommend.

Staff were exceptional, very clean hotel, great location

great location near lake, interesting shops and restaurants nearby. Room modern and very well appointed.