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"Room was clean and spacious. Everything is overpriced and 15% gratuity is automatically added to every single purchase throughout the entire resort. The staff lack customer service due to this automatic gratuity and will not work any harder than they should. Therefore, DO NOT TIP ANY ADDITIONAL GRATUITY! It is not deserved or appreciated. You have to constantly ask for a refill of water or wait on staff for the check. It’s insane that they don’t even bother to care for you. Aside from that, the resort itself is very beautiful but the staff definitely take away from the experience and need better customer service training. "

"Beautiful property, beautiful room, beautiful views. The resort was clean and well kept. The staff was very friendly and helpful and the room was kept clean and stocked daily. Multiple restaurants and bars on site and very professional and nice. All around well done. Would recommend "

"Best amenity is access to the private island. Breakfast was ok but nothing special. There was a lot of little things that needed fixed around the hotel and in the room. Artwork hanging off crooked in the hallway, drywall patches in the bathroom, debris on the carpet in the hallway everyday. For the price during high season $800 per night with breakfast I do not find it worth it at all. For half the price it wouldn’t be as much as a problem. Do not expect a 4-star hotel experience. The staff all around was excellent, helpful and incredibly kind and attentive. "

"I loved the island view from my room. The activities were pricey but I can say I did wish I had stayed longer because of how much there is to do. I would most definitely come back again."

"Nice hotel, but a bit pricey for what it was. My biggest complaint is that it was very loud. The automatic lights to the front of the "

"Everyone was very nice and helpful. Area was always clean. We really loved how everything was accessible. Everything was walking distance, from our room, to the beach and to the restaurants what more can you ask. Although our room was located near the construction site, we didn't care for the noise because we were outside most of the time. Me and my husband really enjoyed our stay. We will definitely come back to this hotel. "

"There was a mix-up and our room was not available at check in. We were given a less of a room with a view overlooking the roof and parking lot. In exchange for the rest of our 6 day stay in there best accommodation a large suite with a large balcony over looking a 180 degree view of the ocean"

"Close to shopping, food, and the Queen Emma Bridge. Housekeeping needs improvement with replenishing washclothes and coffee, but staff were very friendly."

"The hotel and amenity areas were clean and well maintained. Check in and out was easy and welcoming. Great location in the heart of Nassau. Very walkable to shops and restaurants. Really enjoyed the beach and swimming area. Beautiful sand beach and easy water entry. A private beach which was nice. Housekeeping staff work very hard and do a great job. Hot water takes a long time to arrive in the shower but it does come eventually. Wasted a lot of water in order to get hot water. A common complaint that has not been fixed is the poor quality of the food in the bar. Expensive and not good. Do not order calamari for example. Came as a clump of soggy undercooked breading. Bar service was excellent. This space could be a real jem if there was more focus on food preparation quality. Overall we had an enjoyable week. "