Search Scuba Diving in Montego Bay

"Service was terrible. Room "

"The staff there were not friendly especially the gate staff, very unprofessional and and not polite m. The rooms were not the best the door handles came off , roaches so we had to move rooms & were further than we originally were . Wanted to have a good time but it was hard to . "

"We found out that this property was getting ready for a "much needed" renovation beginning in August. The staff were very helpful and friendly. The food is more than plenty with plenty of variety. The weather was great!"

"Tried to cancel the trip after the hurricane and hotel originally said they would and then changed their mind . We came expecting it to be damaged and lower standards and for a $10,000 holiday I wasn’t impressed. Hotel smells horrendously of mold and our rooms were so full of mold we got chest infections. Confirmed by my doctor when I got home. Could see mold in the air con vents (photos taken). Hotel grounds themselves (like garden beds etc, not well kept ) Staff were unfriendly . Asking the bartender at the pool bar for a bob Marley and she rolled her eyes . I asked if there was a drink she would prefer I order instead as the first drink is layered and she told me the name of another drink that was easier to make . And no she wasn’t swamped at the time and yes I tipped well every time. I will never ever visit again. I go to the Joia in Mexico quite often and it’s way nicer, it doesn’t even compare . I couldn’t wait to go home . Food was mediocre . We expected that post hurricane . I really wish we would have been able to cancel considering. And now it’s closing for 6 months … clearly because it needs work . Terrible vacation . What a disapppintment . Save yourself and go to the joia in Mexico , you won’t be disappointed ."

"Honesty, the staff attitude it everything at this place. Loved our stay here. Wonderful for family and food was great. Only thing I will say is I didn't like being robbed into joining the no"