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"Our room was as described and was kept spotless by housekeeping. There were nice amenitites in the room such as water kettle for tea or coffee as well as a coffee machine. The bed was very comfortable. The best part of the visit was the hotel staff. They were always ready to make you visit as pleasurable as possible. This included receptionists, housekeepers, door men/hosts Pervez and Milion, concierges, and the host in the Green Parlour in the morning, Joe. Those three men added greatly to our enjoyment during our stay. We were there for one week and will definitely stay there the next time we visit London."

"The staff are excellent. The hotel had a gym and a pool whichbis not something many London hotels have. The rooms are small but clean. For a solo business traveler, this hotel is great value for the money. I have stayed at thia hotel before and I would return without hesitating."

"Clean with a friendly and helpful staff."

"Clean room, early check in available for an additional fee, great staff."

"Lovely staff. Big room and very comfortable."

"Lovely hotel with friendly helpful staff. Enjoyed the location and views from room. Will definitely book again for another stay in London. "

"Spacious room, great location and close to amenities"

"Best airport hotel"

"Great stay, helpful and friendly staff, lovely room, nice shower, gorgeous bar and delicious breakfast. Loved it"