"Delightfully comfortable hotel, and everyone was equally friendly. Although everyone stayed tuned to make our stay pleasant and enjoyable, a special big 10 goes to Alina. "
"Delightfully comfortable hotel, and everyone was equally friendly. Although everyone stayed tuned to make our stay pleasant and enjoyable, a special big 10 goes to Alina. "
"Great location! The friendly staff make you feel welcome the moment you walk in the door. The Underground is right outside the front door making it easy to get around the city."
"Great location! The friendly staff make you feel welcome the moment you walk in the door. The Underground is right outside the front door making it easy to get around the city."
"Lovely hotel, terrific location for transport, with a great welcome from reception and recommendation for restaurants for dinner on a Sunday night. The bed was luxurious, nice complementary treats in the fridge."
"Lovely hotel, terrific location for transport, with a great welcome from reception and recommendation for restaurants for dinner on a Sunday night. The bed was luxurious, nice complementary treats in the fridge."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Overall experience was great,very helpful & friendly.Excellent hospitality!But keep in mind,they will charge the “accommodation service” after check out but was never mentioned when you check in or out,keep an eye on this charge from your bank.Needed to mention,Will, from the guest engagement team,for this charge,he acted with quick and efficient response after I emailed him.He was so helpful & willing to do the adjustment for this un-notice charge PROMPTLY!Really save my time of worrying when am I gonna get the money back.In all,their service was excellent,check in & out was great & smooth, even their porter was very polite & helpful.I feel really welcome & warm by their excellent customer service. Also their bedding was amazingly comfortable.Definitely gave us a good rest after a long day of walking.Spacious bathroom but the bath tub was a bit too high,my friends & I were having difficulty to go in & out.Need to be very careful & cautious or else will slip easily.A small point out to the housekeeping team or the management team,since I booked my room with 3 guests, we would assumed all the supplies should able to accommodate for 3 people but not 2 or 1,ex:bath towels & slippers only 2,the hygiene & dental care set only 1 & etc,with all these missing necessities when we request extra they delivered with more quantity which is a plus. I mean being marked as a 5 stars hotel I think working on this minor facility service with attention would help outshine their rating."
"Great location for Westminster and Waterloo station just down the street. Staff were friendly and helpful, if a little overwhelmed at check-in time. Good sized rooms, clean and comfortable."
"Lovely helpful staff on check-in. Apartment was absolutely huge. Comfortable beds. The only thing I would bring up was the curtains need to be cleaned as there were stains over the ones on the balcony and bedroom. Having plain cream curtains through the apartment is probably not the best idea. Thank you for a fantastic stay."