Search Hotels Near The Shard, London

"Perfect location for everything in London. Clean, modern, simple. The room was so quiet. Great price for central London "

"Wonderful family friendly hotel"

"First time with CitizenM and the service is what I love most! The staff members are ambassadors of the hotel chain, and I had the opportunity to interact with a few of them during my one-week stay. I needed help with sending an urgent document overseas, they helped with the printing of document and royal mail stamp, as well as giving me an envelope. When I was working in the lobby, Ana brought me a bottle of water and reminded me to hydrate myself! So much love!! She also told me to visit the bar at 7th floor which I failed to do so due to time constraints. The ambassadors have the opportunity to rotate within the chain of hotels in different countries, probably the reason why I noticed that the ambassadors look like they are enjoying their work, which is very important! They have an interesting service model which I absolutely enjoyed as a customer. Room design and set-up are chic, room size is typical of what you can expect from London.. not big. Lobby has plenty of 'co-working' space, free wifi and payable range of snacks with a big bar. Location is right above Tower Hill station. Overall very satisfied with my stay, especially Abdul and Ana who went above and beyond for my requests."

"It was really like I enjoyed my stay, the staff were very polite, just the. Balloons I asked for my birthday by the time I got there they were popped and was only one remained. But it was all good 😊"

"Amazing weekend at Pan Pacific London. 5 star amenities, staff, food and overall experience. Cannot wait for the next stay! 😍 "

"Room spacious, very clean, everything working. Front coffee shop excellent for grab & run option. Avairy Restaurant excellent meal, cocktails and attentive service when required. Relaxing atmosphere. "

"Room was very spacious & loved that it had a balcony!"

"Lovely stay at the property . Due t o covid some restriction But overall good experience "

"Friendly staff, all needs met. Bit pricey but it’s central London. Beautiful views and the pool was amazing! "