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Our stay was great here. The Hide room was quite small with nowhere to put our clothes which was the only downfall. The bed was so comfy and the shower was great. The location for the hotel was ideal for our trip. Staff were lovely and very accommodating. We will definitely be back, thank you.

A bit ugly on the outside but inside is much better. Main lifts very slow and gave up waiting most of the time, only on the first floor thankfully. Staff nice and friendly.

The hotel is very nice and modern! Bar are looks great!

Great location, welcoming staff and cosy rooms .

If they’re is anyone in ‘the hotel industry’ who wants to know how a hotel should be presented….. they should visit the ‘Pan Pacific’ as this hotel has got it down to a ‘fine art’ Every single member of staff who interacted with us, from reception, concierge, bar, health & fitness area, night & security staff, the ever so lovely lady who took our order for room service at 01.25hrs are all a credit to this hotel. The hotel in itself, is pure luxury, cleanliness is 2nd to none!! Bathrooms & bedrooms are of a very high standard. Then, when you’re already thinking ‘WOW’.. you go onto visit the pool area.. it’s at this point you tell yourself… ‘if I ever stay in a hotel in London again ‘Pan Pacific’ will be my 1st choice. Nice touch too with the complimentary eco friendly bathroom products. Didn’t get to dine in the beautiful looking restaurant on this occasion, however, it’s my youngest daughters b/day next… roll on January!!! Can not wait to be a guest here again.

Fantastic location. Room was a good size and very clean. The receptionist was very friendly and efficient.

Its the best Hilton in London...location is great, staff helpful and facilities very good

We liked the spa facilities and location.

Clean and great location

Absolutely out of this world amazing.