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DoubleTree by Hilton Hotel London -Tower of London

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Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
City Suite, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of DoubleTree by Hilton Hotel London -Tower of London

DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

4.1/5 Very good

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
7 Pepys Street, London, England, EC3N 4AF

Explore the area

  • Popular LocationTower of London8 min walk
  • Popular LocationTower Bridge10 min walk
  • Popular LocationThe Shard18 min walk
  • AirportLondon (LCY-London City)22 min drive

Room options

About this area

London

DoubleTree by Hilton Hotel London -Tower of London is located in London City Centre, a neighbourhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a match while in town? See what's going on at Wembley Stadium. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Tower Hill Station is 3 minutes on foot and Tower Gateway Station is 5 minutes.
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Map

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 12 min walk
  • The Shard - 18 min walk
  • St. Paul's Cathedral - 10 min drive

Getting around

  • London Fenchurch Street Station - 3 min walk
  • Tower Hill Station - 3 min walk
  • London (LCY-London City) - 22 min drive

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel revitalised in 2016 and located near Tower of London
A short walk from Tower Bridge and London Bridge, DoubleTree by Hilton Hotel London -Tower of London provides a corner/local shop, a free daily manager's reception and a rooftop terrace. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Smoke-free property, ATM/banking services and luggage storage
  • Concierge services, 9 meeting rooms and a 24-hour front desk
  • Guest reviews speak highly of the first-rate property condition
Room features
All 583 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free Internet and safes. Guests reviews say good things about the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch TVs with cable channels and DVD players
  • Fridges, free tea bags/instant coffee and electric kettles

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 35.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • City Cafe
  • Savage Garden
  • No 7 Lobby Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch TV
  • TV channels
  • DVD player

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.0 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs/34 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 21.50 per person (approximately)
  • Self-parking fee: GBP 35.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Frequently asked questions

Is DoubleTree by Hilton Hotel London -Tower of London pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 15.0 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at on 18 Dec 2022 start from ₹10,983.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London -Tower of London?

Self-parking is available for GBP 35.00 per night.

What time is check-in at DoubleTree by Hilton Hotel London -Tower of London?

Check-in is from 3:00 PM - noon. Late check-in is available from 1:00 PM to 4:00 PM for a fee.

What time is check-out at DoubleTree by Hilton Hotel London -Tower of London?

Checkout is at noon.

Where is DoubleTree by Hilton Hotel London -Tower of London located?

Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and Tower Bridge. The Shard and The British Museum are also within 3 mi (5 km). Tower Hill Station and Tower Gateway Station are within a 5-minute walk.

Can I cancel my reservation for free at DoubleTree by Hilton Hotel London -Tower of London and receive a full refund?

Yes, DoubleTree by Hilton Hotel London -Tower of London offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel London -Tower of London cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton Hotel London -Tower of London Reviews

DoubleTree by Hilton Hotel London -Tower of London Reviews

Overall score and ratings

4.1

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 458 out of 1006 reviews" "
" "5 - Excellent 46%
Rating 4 - Good. 306 out of 1006 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 120 out of 1006 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 80 out of 1006 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 42 out of 1006 reviews" "
" "1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Rachael
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit! The hotel is very well kept up and our room was perfect for our family of three (had a suite) loved having a shower and a tub! Elsy and the entire morning breakfast staff were the absolute BEST part of our stay. Elsy went above and beyond to make our little girls stay memorable and we looked forward to breakfast each morning. Thank you for making our time in your hotel extra special!
Stayed 5 nights in Nov 2022

5/5 Excellent

Douglas
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great. Flew ftom U.S. and landed at 7 am in London. Ad zero sleep, but figured i could at least drop off my bag at the hotel. Woman who checked me in told me not to worry about checking in early and told me they had a room for me that i could access immediately. Everyone else was nice, and hotel was nice.
Stayed 2 nights in Nov 2022

5/5 Excellent

melisa
Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had the absolute best check in with Hassan. Pleasant young man very helpful and welcoming. I don't eat pork so the chef was very accommodating. Room was nice. But the hallways were dated. Breakfast was very good lots of options and fresh. Hotel is lovely and close to everything. Westfield Stratford city is a short commute excellent shopping.
Stayed 3 nights in Nov 2022

5/5 Excellent

Kim
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only GREAT things I can say about this experience! The staff went over and beyond their duties to help us out and keep us informed. Syed and Yuri, concierge, the breakfast staff in the City Cafe and the reception staff were extremely kind and accommodating. No doubt, the next time we visit London, we will be staying with Doubletree.
Stayed 3 nights in Nov 2022

5/5 Excellent

Steven
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good.
Stayed 1 night in Nov 2022

3/5 Okay

Caroline
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. The property and facilities are on par. Our room was clean and spacious. It had everything we needed. But, the check in process was sub-par. The lady who checked us in was not the friendliest and the male supervisor was hovering around her, looking very stressed. Later, it turned out that there was an issue with another guest and the lady was involved. My take; I'm a guest and I don't need to see and know this. SMILE and stay friendly. :-)
Stayed 2 nights in Nov 2022

5/5 Excellent

IAN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and friendly and when I occurred a few problems (no fault of the hotel) the staff were so helpful and I can’t thank them enough Specially Anisa she was so helpful I highly recommend this hotel
Stayed 1 night in Nov 2022

5/5 Excellent

Mary
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location with great views and very helpful staff! A really classy hotel!

4/5 Good

William
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that the rooftop bar is closed on Mondays and Tuesdays.
Stayed 4 nights in Oct 2022

5/5 Excellent

linda
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Oct 2022