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DoubleTree by Hilton Hotel London -Tower of London

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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of DoubleTree by Hilton Hotel London -Tower of London

DoubleTree by Hilton Hotel London -Tower of London

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
7 Pepys Street, London, England, EC3N 4AF

Explore the area

  • Popular LocationTower of London8 min walk
  • Popular LocationTower Bridge10 min walk
  • Popular LocationThe Shard18 min walk
  • AirportLondon (LCY-London City)21 min drive

Choose dates to view prices

About this area

London

DoubleTree by Hilton Hotel London -Tower of London is located in London City Centre, a neighbourhood in London, and is in the city centre and near the airport. Monument to the Great Fire of London and HMS Belfast are cultural highlights, and some of the area's landmarks include Tower of London and Tower Bridge. London Eye and Sea Life London Aquarium are also worth visiting. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Tower Hill Station is 3 minutes on foot and Tower Gateway Station is 5 minutes.
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Map

What's nearby

  • The Gherkin - 8 min walk
  • Tower of London - 8 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 12 min walk
  • The Shard - 18 min walk

Getting around

  • London Fenchurch Street Station - 3 min walk
  • Tower Hill Station - 3 min walk
  • London (LCY-London City) - 23 min drive

Restaurants

  • Where to eat
  • City Cafe – Serves breakfast daily.
  • Savage Garden – Restaurant with a bar. Open on selected days. Reservations required.
  • No 7 Lobby Bar – Open daily.

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star London hotel in London City Centre with restaurant
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference centre and self parking. All 583 soundproofed rooms feature free wired Internet and DVD players. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like fridges and electric kettles.
DoubleTree by Hilton Hotel London -Tower of London offers 583 forms of accommodation with DVD players and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 35.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Conference centre
  • Meeting rooms 9

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch TV
  • TV channels
  • DVD player

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.0 per pet, per night
Up to 75 lbs/34 kg
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 21.50 per person (approximately)
  • Self-parking fee: GBP 35.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM (amount varies)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 653 out of 1245 reviews
5 - Excellent 52%
Rating 4 - Good. 428 out of 1245 reviews
4 - Good 34%
Rating 3 - Okay. 99 out of 1245 reviews
3 - Okay 8%
Rating 2 - Poor. 43 out of 1245 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1245 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to what I needed. I didn't require restaurant which was a good thing becuase it wasn't open apart from the extortionate breakfast. Bed was small (double not kingsize) but was comfortable. Shower was fine.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
I found the rooms a bit dated and disappointing relative to the Travelodge I had just been staying at. It was just minor things like there being no obvious plugs near the bed, no USB plugs, and a mediocre shower. Breakfast was nice but rather overcrowded - the availability of food depended a little on when you arrived.
Stayed 4 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Oct 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had to queue for 45 minutes to check in and then they had no trace of my booking. It took ages to sort out so the whole process of arriving lasted more than an hour. There was no restaurant or room service.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Severe staff shortages meant everything was below parr. Except the Natural garden restaurant Which was very good and seemed to be fully staffed. Felt sorry for the general hotel staff as they tried their best.
Stayed 2 nights in Oct 2021