Search Hotels Near HMS Belfast, London

"Good day. I am writing because we had a flood in our room. They came and fixed it but our clothes and personal stuff were all wet. It was leaking all day. No one from the staff came and asked us if everything was ok. It was just brushed off. No offers for another room or anything. Highly disappointed. I would write anything but when we first arrived there was jack hammering going in in the construction and we were on the 2nd floor. It seemed like a nightmare from the beginning. I enjoyed my stay in London but not at the hotel. I just survived breast cancer and this was my cancer free vacation. I hope you can make this right. Sincerely Rachael Hettinger. Boise Idaho United States "

"Could not ask for a better location. The staff were helpful, the property is beautiful, and you are right in the heart of exploring London! The only downside was having to reserve a time to use the pool, which was not made clear when booking."

"We booked through the Hotel.com 4 months prior but unfortunately they told us that it didn’t register with them! All very confusing but our deluxe queen suite wasn’t available! "

"Great central location, engaging staff and clean and comfortable room made for a lovely stay."

"The air conditioning did not work, our room was very hot. They came to repair it, but were unsuccessful."

"Excellent hotel. Large clean modern rooms and great facilities. Friendly and helpful staff "

"Everything about this hotel was perfect for our needs. Exceptional."

"Yes Breakfast was great, plenty of options. Rooms were cleaned and prompt response when we requested something. I think for the price we pay, it would be nice to have easy access to a simple cup of water, or complimentary cup of tea or coffee free of charge in the lobby."

"Great"