5 Star Hotels in Cancun, Mexico

I like this hotel! The beach is beautiful. The sands are so soft - the best compared to other beaches in Cancun. The staff are very friendly and helpful. The food in their ocean-view restaurant were tasty. They upgraded our room without charge and let us stay late until 3pm to check out due to our tight schedule. They clean the room two times a day. The location of the hotel is perfect! Next to the ferry station to isla mejeres island(walking 3mins). You can also easily find food within walking distance. There is a Starbucks 5mins away.

We just visited here 2nd week of July 2014. All i can say this place is amazing. From the moment we got there,we were taken care of,and i did want to give a special thanks to Lourdes and Javier at the front desk for all their help with the non related hotel issue we had. The swim out room we had was nice,big shower area,big tub as well. The resort,beach,and grounds were very well maintained and cleaned no matter where you went,,from the bathrooms along the pool and beach area to walkways as well.The food was good and the service by the the waiters along the beach was great as well,we had Gaston,and he was defintely a waiter that took care of us. The bar guys as well were great too. Wish wec ould of stayed a little longer,but we will defintely be back again. Tip: When going to the beach or pool,plan to get a spot early,go put some towels down and a personal item,the covered lounge chairs get taken up by 930 in the morning,come 10 and youre out in the sun,which depending on what time of year you go,can be brutal.

Te hotel is on a natural reserve. Blue ocean with colored fish and white sand. The rooms are big, clean and decorated in a modern style with natural materials and kind colors. The staff really do their best to make our stay memorable.

My wife and I went on our first vacation without kids in almost 12 years... It was spectacular from the moment we arrived. The level of hospitality provided was top notch... Great food and beverage in a terrific environment. We bounced from one restaurant to the other in the same fashion we went from the beach to the pool and back... Looking forward to our next visit....

Great service! Room was nice. Exercise facility was terrific!!

Best experience I ever had in Cancun and Rivierea Maya till now. It is a small hotel, but very client-oriented, from the check-in to the check-out. One can feel the attention to the clients and to the details. Very good if you want a place to relax and unwind. Special mention to Juanita, therapist at the The Beloved Spa: she is the best therapist I ever had (and I tried many...) !