Normandy Isle Ski Holidays

The customer experience was exceptional. The location is superb, offering a prime ocean view. The complimentary amenities were a significant highlight.

Here’s a polished version of your review that keeps your message and enthusiasm intact: Everything was so clear and easy from start to finish. All of the staff were kind, helpful, and personable, making us feel welcome throughout our stay. The Front Desk went above and beyond by assisting us in getting a higher room with a better view, which was incredibly appreciated and truly made our experience even more special. The food was delicious, and the entire dining process was convenient and enjoyable. We thoroughly enjoyed our stay and look forward to returning. This will definitely become our go-to place to stay whenever we visit Miami in the future.

After spending decades in and out of Miami Beach — and even having a place here 30 years ago — I can confidently say that the Shelborne is the best hotel in Miami. It’s incredibly clean, modern, and beautifully designed, yet it still preserves the personality and charm that so many hotels have lost. The atmosphere feels exclusive and private while still being warm and welcoming. The service is exceptional. Every member of the staff goes above and beyond to make your stay memorable, effortless, and genuinely special. The facilities are outstanding, and the location is simply unbeatable — truly the best spot in Miami Beach. This hotel understands luxury without feeling pretentious. It feels sophisticated, comfortable, and authentic all at once. Just stay here. You will understand immediately why it stands out above the rest. Special thanks to Elie at the front desk.

Always perfect . Above and beyond

This was the perfect beach location. The rooms were spacious and clean and the staff were very professional and polite.

Everything was so nice. I wish we could have stayed longer!

As always, the property was amazing, and the views did not disappoint.

Would stay again - really enjoyed the facility, and the room, and of course the beach. Down side was that in our room, things where worn and dated, maybe this doesn’t matter but I was a little shocked considering the brand reputation.

The customer experience was exceptional. The location is superb, offering a prime ocean view. The complimentary amenities were a significant highlight.

Here’s a polished version of your review that keeps your message and enthusiasm intact: Everything was so clear and easy from start to finish. All of the staff were kind, helpful, and personable, making us feel welcome throughout our stay. The Front Desk went above and beyond by assisting us in getting a higher room with a better view, which was incredibly appreciated and truly made our experience even more special. The food was delicious, and the entire dining process was convenient and enjoyable. We thoroughly enjoyed our stay and look forward to returning. This will definitely become our go-to place to stay whenever we visit Miami in the future.

After spending decades in and out of Miami Beach — and even having a place here 30 years ago — I can confidently say that the Shelborne is the best hotel in Miami. It’s incredibly clean, modern, and beautifully designed, yet it still preserves the personality and charm that so many hotels have lost. The atmosphere feels exclusive and private while still being warm and welcoming. The service is exceptional. Every member of the staff goes above and beyond to make your stay memorable, effortless, and genuinely special. The facilities are outstanding, and the location is simply unbeatable — truly the best spot in Miami Beach. This hotel understands luxury without feeling pretentious. It feels sophisticated, comfortable, and authentic all at once. Just stay here. You will understand immediately why it stands out above the rest. Special thanks to Elie at the front desk.