Search Hotels Near The Shops at Midtown Miami, Miami

"Front desk was very accommodating and helpful"

"The bed was comfortable, the shower was great, but the elevators were down and walking from the 22nd floor was terrible. There is also very loud construction at 7am and that was not relaxing. The housekeepers came to clean but took all of our toilet paper and cleaning products, which was strange. When we complained to hotel management, Brian was rude and said he couldn't give us any refund because we booked through Hotels.com, even though we paid at the front desk. I also emailed management twice and they did not respond. Unimpressed. Would not stay here again. "

"Great hotel, nice rooms and amenities but the sercive in the bar and restaurant was lacking. The pool area should be open longer, does not need to be staffed to be used for the pool. The font desk check-in was quite curt, but would stay again because of the great location and roof top pool. Service was very slow."

"This hotel is beautiful! I only stayed for one night. I didn’t get the pool view I had hoped for, and checking in after 4 PM when the pool closes at 6 wasn’t ideal. However, the staff upgraded my room due to the issue, and they even waived my resort fee, which I really appreciated."

"Yays - Hotel is clean and well kept. Staff are pleasant and helpful (the ones that understood English). Nays - shower is standing space only. If you are on the heavier side it may not work out. Poor hallway lightings. You cannot regulate room temperature. Breakfast is the same EVERY SINGLE DAY. I stayed at cheaper hotels with iron, bottled water and coffee/tea requisites in every room. This was not avaliable at CitizenM."

"Poolside was very clean"

"a nice hotel, room had a full kitchen but one night expensive, deposit high $200 plus a lot of fees and taxes can have your room go from three hundred something to almost seven something easily. love the view from stand only balcony, great location close to bayside market place. "

"Lacking in basic amenities. No extra toilet paper, not enough bath towels for the number of guests in the room. Only supplied one wash cloth. Shower has much to be desired. I have stayed at this location a few times before and I can tell you the quality of the free breakfast has diminished. Next trip I think I’ll try the Mariot next door "

"Staff was very helpful and friendly. Room was very nice and clean. Food and restaurant service was very good. "