Search Apart Hotels in Bay Harbor Islands

"The place is nice, but the elevators need to be cleaned better, humid and smell"

"The floor in the bedroom was dirty we also booked a king room but the bed was not a king. Staff were not overly friendly. The bathroom was not well set out with the toilet so close to the shower and nowhere to hang towels."

"Our room view was great. But our room was not taken care of properly. I didn't like the sound of the air conditioner, or the temperature control. We had to request toilet paper after 2 days, we also didn't have a trash can for 2 days and had to find a housekeeper to get one, and we had a problem with ordering food service because the phone didn't work 1 day. Beside these, we also ran out of shower soap the last 3 days, so we used ours and had to request water and sugar for our coffee. Additioally, we didn't like the way the pool water looked at times. It seemed to be cloudy to me. Staff was great though. "

"Yes everything was so good"

"Excellent stay"

"Ubicación"

"Convenient overnight stay"

"Everything was alright"

"I love this hotel. It's very clean and everything is new. Great staff. The gym is amazing."