Search Luxury Hotels in Sunny Isles Beach

"Was so disappointed, the staff shuts the ringer off at the front desk so they don’t have to deal with complaints, then when you call them on it their rude, the room was not what we expected, the roof top was the absolute worst of it all, the paint on the floor was scraping off in huge pieces with just your shoe going across it, they haven’t done any upkeep maintenance to that rooftop in many years and it shows, the maintenance and housekeeping isn’t fixing anything that needs to be done, it doesn’t make sense to pay for maintenance men if their not actually fixing anything, would never ever make that mistake again. "

"This is the 5th time we are staying at the hotel. Hotel needs to be remodels. Rooms have smell carpets are old. Everything needs to be updated. Even service this time wasn’t great."

"Could use an update things were broken in our room "

"Was a great stay. Seating options everywhere when it came to the pool and bar. Room was nice over looking the pool and beach."

"We enjoyed the pool and cocktails by the pool. Excellent access to the beach."

"The staff were very friendly, which was a highlight of our stay. However, overall the hotel did not meet expectations. We had difficulty reaching anyone by phone for bellhop service, and with so many floors and guests, getting assistance was challenging. The property itself feels quite dated and in need of significant maintenance. The bedding and pillows were uncomfortable, and the pullout couch for the kids was in very poor condition and not suitable for sleeping. The room also had some issues—the floors were slippery, and the carpet felt damp. Elevator wait times were consistently long, which added to the frustration. The kids’ soccer field area was also quite run down. Unfortunately, due to these issues, we wouldn’t choose to stay here again."

"Excellent "