Search Cheap Hotels in West End

"Great property in excellent location. Unfortunately I had not realized in a 2 queen-bed room, the beds may be different... I unknowingly selected the very soft bed, and subsequently had a terrible sleep. I will know better for next time."

"Cleqn"

"This is what I wrote to the front desk but never got a response: I wanted to share my recent experience with you rather than post it on Google or trip advisor because these are all fixable things. I stayed recently at your hotel and it’s my second time. The rooms are clean and kept in good shape. The issues came with the staffing. It took over 30 minutes to check in. Your staff had people who needed more time but didn’t go to get support when the line was long. It was only when someone was looking for a job that a manager was called out and then helped check people in. As well, your bar staff regularly took ages to check on us and bring our orders. I waited 45 minutes to try and get a waitress’s attention and ordered food and a drink. The soup came before the wine did. But without a spoon. I watched the wait staff bring food to other people before coming over with the spoon I asked for. And the mice. There should not be that many mice visible in a bar space. That’s horrifying and should be dealt with. When you talked to the staff, they were friendly and accommodating but it really made me rethink booking there again when it took ages to get service. I will note, the door staff were exceptional and prompt. It was the front desk and bar staff that ruined this experience. "

"After 25 years of travelling to Vancouver on a regular basis I stayed at the Rosedale for my first time and it will not be my last time. The property was exceptional and the location to the downtown core was brilliant. I walked everywhere and always felt safe. The value for the experience was perfectly matched. "

"Nice stay at this hotel. Convenient location, nice staff, clean room, great perks with free breakfast and parking. The only thing that I hope they can do better with the shower. It’s either too hot or too cold. Took us a while to adjust to the right temperature every time we shower."

"Great waitress in bar. Deb was efficient, fun and helpful. Room was average"

"Great pool, good price. Excellent valet staff."

"Would never stay again, my partner and I travel a lot. I use my hotels app and we use his credit card to pay. Would not let us check in because the reservation was under my name but we wanted to use his card. Despite us both being there with ID. I understand if they have a different policy but that should be clearly stated when booking. It felt almost impossible because you couldn’t just change the reservation as it had passed check in time. Thank goodness for the Hotels.com workers who helped us check in because they called the hotel. We had a room with a kitchenette with a full stove and oven. Perfect we thought we could save some money and meal prep. Went and bought groceries only to find if you want to use the oven that’s an extra charge. Again that’s fine but maybe make that clear. It was advertised that it was included no where did it mention there was an additional fee for that or cutlery! Not even any signage in the room stating that we found out because I called the front desk to say it wasn’t working and was told then. The room itself was spacious clean and nice but all this extra nonsense made it a very stressful and non enjoyable experience. Will never return "

"Property was surrounded by restaurants "