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Riviera on Robson Suites Hotel Downtown Vancouver

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Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Riviera on Robson Suites Hotel Downtown Vancouver

Riviera on Robson Suites Hotel Downtown Vancouver

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Parking available
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationVancouver Waterfront4 min walk
  • Popular LocationSt. Paul's Hospital15 min walk
  • Popular LocationVancouver Convention Centre16 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)19 min drive

Choose dates to view prices

About this area

Vancouver

Located near the beach, Riviera on Robson Suites Hotel Downtown Vancouver is in Vancouver's West End neighbourhood, an area with great shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and some of the area's popular attractions include Vancouver Aquarium and TELUS World of Science. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Vancouver Waterfront - 4 min walk
  • English Bay Beach - 15 min walk
  • St. Paul's Hospital - 15 min walk
  • Vancouver Convention Centre - 16 min walk
  • Stanley Park - 4 min drive

Getting around

  • Vancouver Waterfront Station - 2 min drive
  • Burrard Station - 13 min walk
  • Vancouver International Airport (YVR) - 19 min drive

About this property

Riviera on Robson Suites Hotel Downtown Vancouver

Vancouver hotel in West End, walk to Robson Street
This smoke-free hotel features self parking, concierge services and laundry facilities. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site. All 41 rooms boast fireplaces, and offer free WiFi and LED TVs. Other amenities available to guests include microwaves, premium bedding and coffee makers. Housekeeping is available once per stay.
Riviera on Robson Suites Hotel Downtown Vancouver offers 41 forms of accommodation with fireplaces and a safe. Beds feature down comforters and premium bedding. LED televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 30 per night; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Czech
  • English
  • Filipino
  • Hindi
  • Japanese
  • Korean
  • Spanish
  • Turkish

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Toaster

More

  • Desk
  • Fireplace
  • Free local calls
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 25
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Dogs and cats welcome
2 per room (up to 20 lbs/9 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 30 per night (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Kitchen/kitchenette fee: CAD 25 per night
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts credit cards only at check-in as deposit for incidentals. Debit cards and cash are not accepted.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Riviera Hotel Robson
Riviera Robson
Riviera Robson Suites
Riviera Robson Suites Downtown Vancouver
Riviera Robson Suites Hotel
Riviera Robson Suites Hotel Downtown Vancouver
Riviera Suites Hotel
Riviera Hotel Vancouver
Riviera on Robson Suites Hotel Downtown Vancouver Hotel
Riviera on Robson Suites Hotel Downtown Vancouver Vancouver

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 228 out of 987 reviews
5 - Excellent 23%
Rating 4 - Good. 416 out of 987 reviews
4 - Good 42%
Rating 3 - Okay. 173 out of 987 reviews
3 - Okay 18%
Rating 2 - Poor. 85 out of 987 reviews
2 - Poor 9%
Rating 1 - Terrible. 85 out of 987 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
It was good, very quiet and comfortable
Stayed 6 nights in Jun 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location. The staff were friendly and helpful. The room was clean. The bathroom shower curtain smelled a bit funky when we got in, but when I asked to have it changed, they changed it. Unfortunately the staff left the room door slightly ajar, so that was a bit disconcerting to come home to. Nothing was amiss, however. Ultimately, would stay there again for the price.
Stayed 4 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free upgrade. Clean. Nice view. Unexpected free breakfast. I usually stay here when in Vancouver.
Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable bed, fading of paint on furniture fixtures due to wear & tear
Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service
Staff was not friendly. They overcharged for 2 hours overstay beyond the check out time. They charged $58 for 2 hours instead of $25 charges clearly stated in the hotel policy for oveestay from 11 to 2 pm. Staff wad rude and instead of explaining the situation and being courteous blamed me for not ubderstating the situatiom and refered to this hospital policy which cleatly does not mention hourly charges. Parking charges $30 per day. Room has basic cable, clogged drain, kithcen stove not working and lastly bed bugs.
Stayed 3 nights in Jun 2021