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The Sutton Place Hotel Vancouver

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Indoor pool
Grand Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, TV, pay-per-view films
Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Grand Room, 1 King Bed (Classic) | Living area | 42-inch LCD TV with cable channels, TV, pay-per-view films

Overview of The Sutton Place Hotel Vancouver

VIP Access

The Sutton Place Hotel Vancouver

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
845 Burrard St, Vancouver, BC, V6Z2K6

Explore the area

  • Popular LocationVancouver Waterfront10 min walk
  • Popular LocationCanada Place12 min walk
  • Popular LocationCanada Place Cruise Ship Terminal13 min walk
  • AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

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About this area

Vancouver

Located near the beach, The Sutton Place Hotel Vancouver is in Downtown Vancouver, a walkable area in Vancouver with good shopping. Canada Place Cruise Ship Terminal and Vancouver Waterfront are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game while in town? See what's happening at Rogers Arena or BC Place Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails and mountain biking. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Vancouver Waterfront - 10 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver International Airport (YVR) - 24 min drive

About this property

The Sutton Place Hotel Vancouver

Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 50 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • A meeting room

Spa

  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40, per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 1155 out of 1977 reviews
5 - Excellent 58%
Rating 4 - Good. 555 out of 1977 reviews
4 - Good 28%
Rating 3 - Okay. 165 out of 1977 reviews
3 - Okay 8%
Rating 2 - Poor. 65 out of 1977 reviews
2 - Poor 3%
Rating 1 - Terrible. 37 out of 1977 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very nice
Stayed 2 nights in Aug 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our checkin took about 20 minutes, the staff member was in training however it took a long time for someone to help her, while she was clearly struggling. There was also someone cleaning our room when we first walked in, though we had been told the room was ready for us.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! I loved the view from my room on the 21st floor. The staff was very efficient and friendly, they called me when my room was ready and they accommodated my early check-in request. The food and service at the hotel’s restaurant were outstanding. Upscale shopping is just down the street and I enjoyed the yoga class on Sunday morning at Yyoga right across the street from the hotel.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had a one night stay, will def it stay here again. Pleasantly surprised by the room and the location it very central. Recommend it!
Stayed 1 night in Aug 2022