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Overview of The Sutton Place Hotel - Vancouver

Photo gallery

Featured image
Indoor pool
42-inch LCD TV with cable channels, TV, pay-per-view films
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Sutton Place Hotel - Vancouver

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationGranville Street4 min walk
    Popular LocationSt. Paul's Hospital5 min walk
    Popular LocationPacific Centre Shopping Mall6 min walk
    AirportVancouver, BC (YVR-Vancouver Intl.)18 min drive

Choose dates to view prices

  • Deluxe Room, 2 Queen Beds

    Photos of Deluxe Room, 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

  • Premium Room, 1 King Bed

    Photos of Premium Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Room, 1 King Bed (Sutton)

    Photos of Room, 1 King Bed (Sutton)

    4.7/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Suite, 1 King Bed

    Photos of Executive Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 338 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

  • Grand Suite, 1 King Bed

    Photos of Grand Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 500 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Room, 2 Queen Beds (Sutton)

    Photos of Room, 2 Queen Beds (Sutton)

    4.4/5 guest room rating

    Room amenities

    • 233 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Vancouver

The Sutton Place Hotel - Vancouver is located near the beach and in a walkable area with good shopping. Queen Elizabeth Theatre and Vancouver Art Gallery are cultural highlights, and travellers looking to shop may want to visit Robson Street and Granville Street. Vancouver Aquarium and TELUS World of Science are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking and hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Vancouver travel guide
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Map
Popular Location

What's nearby

  • Granville Street - 4 min walk
  • St. Paul's Hospital - 5 min walk
  • Pacific Centre Shopping Mall - 6 min walk
  • Vancouver International Film Centre - 11 min walk
  • Vancouver Central Public Library - 11 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • AirportVancouver International Airport (YVR) - 18 min drive

Restaurants

  • Where to eat
  • Boulevard – Restaurant with a bar. Serves dinner on selected days.
View in a map

About this property

The Sutton Place Hotel - Vancouver

Luxury Vancouver hotel in Downtown Vancouver, walk to Robson Street
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site. All 397 soundproofed rooms provide free WiFi, free wired Internet and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include premium bedding and coffee makers. Housekeeping is available on request.
The Sutton Place Hotel - Vancouver offers 397 forms of accommodation with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 38.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Hotel
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Free WiFi
Free WiFi
Family-friendly
Family-friendly
4 star
4 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
The hotel requests that guests include their estimated time of arrival in the Special Request field on the booking path to assist with room preparation.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to March 1 2021 (dates subject to change):
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40, per accommodation, per stay, plus a deposit of CAD 40.00 per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 38.00 per night (in/out privileges)
  • Pet deposit: CAD 40.00 per stay
  • Pet fee: CAD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
The Sutton Vancouver Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Place Hotel - Vancouver Hotel
The Sutton Place Hotel - Vancouver Vancouver
The Sutton Place Hotel - Vancouver Hotel Vancouver

Frequently asked questions

Can I cancel my reservation for free at The Sutton Place Hotel - Vancouver and receive a full refund?
Yes, The Sutton Place Hotel - Vancouver offers free cancellation on select room rates, because flexibility matters! Please refer to The Sutton Place Hotel - Vancouver cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Sutton Place Hotel - Vancouver?
As of 26 Feb 2021, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel - Vancouver on 6 Mar 2021 start from Rs8,538, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Sutton Place Hotel - Vancouver pet-friendly?
Yes, pets are allowed at this property. There's a deposit of CAD 40.00 per stay and a fee of CAD 40 per accommodation, per stay.
How much is parking at The Sutton Place Hotel - Vancouver?
Self-parking is available for CAD 38.00 per night.
What time is check-in at The Sutton Place Hotel - Vancouver?
Check-in is from 4:00 PM - anytime.
What time is check-out at The Sutton Place Hotel - Vancouver?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is The Sutton Place Hotel - Vancouver located?
Located in Downtown Vancouver, this luxury hotel is steps away from Robson Square and Robson Street. Granville Street and Vancouver Art Gallery are also within 5 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 6 minutes.
4.4
Excellent
Rating 5 - Excellent. 756 out of 1336 reviews
5 - Excellent 57%
Rating 4 - Good. 399 out of 1336 reviews
4 - Good 30%
Rating 3 - Okay. 121 out of 1336 reviews
3 - Okay 9%
Rating 2 - Poor. 48 out of 1336 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 1336 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The stall was wonderful close everything I would stay there again,
Stayed 6 nights in Feb 2021

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Will definitely go back next time I’m in the city.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was for a honeymoon, and they upgraded our room and paid for the parking. Staff were incredible.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton Place Hotel Vancouver is the best hotel in Vancouver British Columbia I highly recommend staying there! Gorgeous hotel and Truly awesome, wonderful staff and extremely dog-friendly as well .. My dog and I stayed there for about 3 months and they were more than happy to have us both there 💋💋💋💋💋
Stayed 14 nights in Jan 2021

2/5 Poor

Travelled with partner
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
The bed was comfortable however finding the proper elevator to get to your room was not easy as they are not labeled
Stayed 1 night in Feb 2021

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