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Lonsdale Quay Hotel

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View from Room
Hypo-allergenic bedding, individually furnished, desk, blackout curtains
View from Room
Hypo-allergenic bedding, individually furnished, desk, blackout curtains

Overview of Lonsdale Quay Hotel

Lonsdale Quay Hotel

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7

Explore the area

  • Popular LocationLonsdale Quay Market2 min walk
  • Popular LocationLonsdale Quay Seabus Terminal4 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive

Choose dates to view prices

About this area

North Vancouver

Located in North Vancouver, Lonsdale Quay Hotel is connected to a shopping centre. Grouse Mountain and Cypress Mountain are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Lonsdale Quay Market and Granville Island Public Market. Looking to enjoy an event or a match? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Guests appreciate the hotel's central location.

What's nearby

  • Lonsdale Quay Market - 2 min walk
  • Lonsdale Quay Seabus Terminal - 4 min walk
  • Lions Gate Hospital - 2 min drive
  • Canada Place - 12 min drive
  • Port of Vancouver - 13 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Waterfront Station - 12 min drive
  • Vancouver International Airport (YVR) - 29 min drive

Restaurants

  • Where to eat
  • Waterfront Bar and Grill – Ocean-view restaurant. Serves breakfast daily.

About this property

Lonsdale Quay Hotel

3.5-star hotel with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant. Additional amenities at Lonsdale Quay Hotel include complimentary high-speed (wired) Internet access and a conference centre. All rooms are individually furnished and feature free WiFi, free wired Internet and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and hairdryers.
Lonsdale Quay Hotel offers 70 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 37-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2018.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CAD 15 per person
  • 1 restaurant

Things to do

  • Canoeing
  • Fitness centre
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • English
  • Filipino
  • French
  • Hindi
  • Korean
  • Slovak
  • Turkish
  • Vietnamese

Business services

  • 24-hour business centre
  • Conference centre (1800 square feet of space)
  • Meeting rooms 4

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Renovated guest rooms – November 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Local maps

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per night.
Cots (infant beds) are available for CAD 25.00 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay
  • Service fee: CAD 6 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: CAD 15 per person (approximately)
  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Cleaning/housekeeping/linen fee: CAD 10.00 per stay
  • Refrigerator fee: CAD 10.00 per stay
  • In-room microwave fee: CAD 10.00 per stay
  • Crib (infant bed) fee: CAD 25.00 per day
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 560 out of 1349 reviews
5 - Excellent 42%
Rating 4 - Good. 545 out of 1349 reviews
4 - Good 40%
Rating 3 - Okay. 152 out of 1349 reviews
3 - Okay 11%
Rating 2 - Poor. 52 out of 1349 reviews
2 - Poor 4%
Rating 1 - Terrible. 40 out of 1349 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was pretty good and clean. Sound insulation was quite poor. There was so much noise coming from outside. Parking, even though it was paid, was never available. You share the parking with the market and I had to wait so long each time to find a spot.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with partner
Deluxe double queen suite very tired worn carpets in hallways and our room , doom furnishings very worn and old looking, Would not stay there again
Stayed 1 night in Sep 2021

3/5 Okay

Paid parking is a rip of
Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was uniquely situated on the waterfront and above a lovely indoor/outdoor market. Everything you need is within a few steps, including the seabus which takes you downtown in 5 minutes. There was a live band playing next door each night (Thursday through Sunday) until 10pm at night. I thoroughly enjoyed this, as it felt like I had balcony seats. However, if I has small kids that needed to sleep early, this would have been very challenging.
Stayed 3 nights in Sep 2021