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Lonsdale Quay Hotel

Photo gallery for Lonsdale Quay Hotel

Front of property – evening/night
Children’s play area – outdoor
Front of property
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Breakfast and dinner served, sea views

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7

Explore the area

  • Popular LocationLonsdale Quay Seabus Terminal2 min walk
  • Popular LocationPort of Vancouver13 min drive
  • Popular LocationCanada Place14 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)42 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

North Vancouver

Located on the waterfront, Lonsdale Quay Hotel is in Lower Lonsdale neighbourhood and is connected to a shopping centre. Grouse Mountain and Cypress Mountain are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Capilano Suspension Bridge and Stanley Park. Looking to enjoy an event or a match? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Guests appreciate the hotel's central location.
Visit our North Vancouver travel guideOpens in a new window
Map

What's nearby

  • Lonsdale Quay Seabus Terminal - 2 min walk
  • Canada Place Cruise Ship Terminal - 13 min drive
  • Port of Vancouver - 13 min drive
  • Canada Place - 14 min drive
  • Vancouver Waterfront - 14 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver International Airport (YVR) - 43 min drive

Restaurants

  • Earnest Ice Cream - 4 min walk
  • McDonald's - 2 min walk
  • Tim Hortons - 3 min walk
  • Boston Pizza - 4 min walk
  • Tap & Barrel - Shipyards - 3 min walk

About this property

Lonsdale Quay Hotel

4-star hotel revitalised in 2018 and located near Stanley Park
Located close to Lonsdale Quay Market and Canada Place, Lonsdale Quay Hotel provides a corner/local shop, a shopping centre on site and a playground. Hit the slopes at this hotel featuring a ski shuttle. The on-site restaurant, Waterfront Bar and Grill, features ocean views and light fare. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A vending machine, a gift shop and luggage storage
  • ATM/banking services, concierge services and bike parking
  • Guest reviews give good marks for the breakfast and central location
Room features
All 70 individually furnished rooms offer thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 37-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves and cots/infant beds

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Slovak, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15.00-30.00 for adults and CAD 15.00-30.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Waterfront Bar and Grill

Things to do

  • Bike parking
  • Fitness centre
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1800 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Fireplace in reception
  • Local artist showcase
  • Renovated entire property – February 2018
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Cots (infant beds) are available for CAD 25.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CAD 15.00 to 30.00 for adults and from CAD 15.00 to 30.00 for children
  • Covered self-parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Is Lonsdale Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Lonsdale Quay Hotel?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at Lonsdale Quay Hotel on 11 Jun 2023 start from ₹17,937.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lonsdale Quay Hotel?

Self-parking is available for CAD 28.75 per night.

What time is check-in at Lonsdale Quay Hotel?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Lonsdale Quay Hotel?

Checkout is at 11 AM.

Where is Lonsdale Quay Hotel located?

Conveniently near skiing facilities, this Lower Lonsdale hotel is located in the city centre within 3 mi (5 km) of Lonsdale Quay Market, Canada Place and Rogers Arena. Capilano Suspension Bridge and Stanley Park are also within 6 mi (10 km). Waterfront Metro Station is 24 minutes by foot and Vancouver Waterfront Station is 23 minutes.

Lonsdale Quay Hotel Reviews

Lonsdale Quay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1046 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 356 out of 1046 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 130 out of 1046 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 79 out of 1046 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 50 out of 1046 reviews" "
" "2 - Terrible 5%

8.6/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing except for the air conditioner which made a loud noise every 10-30 mins and woke me up many times at night
Stayed 3 nights in Jun 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Staff, particularly at the restaurant, were attentive and friendly.
Stayed 5 nights in May 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating for early check in. Pleasant staff and upgraded to a room with a spectacular view.
Stayed 1 night in Jun 2023

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Marie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2023

8/10 Good

Mai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Pros: location, beautiful view, fast check in & out, friendly staff Cons: parking
Stayed 2 nights in May 2023

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the view from our room and the hospitality upon arrival. Surprised at the wonderful location amidst shops, eateries and amenities. Wonderful stay!
Stayed 1 night in Jun 2023

10/10 Excellent

Wendy, SURREY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to have been advised that the location was undergoing renovations. Very hard to find the parking garage.
Stayed 1 night in May 2023

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location / decent decor / sink not draining properly
Stayed 3 nights in May 2023