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River Rock Casino Resort

Photo gallery for River Rock Casino Resort

Exterior
Exterior
Interior
Premium bedding, in-room safe, desk, iron/ironing board
Buffet

Overview of River Rock Casino Resort

River Rock Casino Resort

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
Map
8811 River Road, Richmond, BC, V6X 3P8

Explore the area

  • Popular LocationRichmond Night Market7 min walk
  • Popular LocationAberdeen Centre2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)4 min drive
  • Popular LocationMcArthurGlen Designer Outlet5 min drive

Room options

About this area

Richmond

Located on a river, River Rock Casino Resort is in Richmond City Centre, a neighbourhood in Richmond with good airport proximity. Canada Place Cruise Ship Terminal and Port of Vancouver are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stanley Park. Looking to enjoy an event or a game? See what's going on at BC Place Stadium or Rogers Arena. Guests appreciate the resort's convenience for public transportation: Bridgeport Station is just steps away.
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Map

What's nearby

  • Richmond Night Market - 7 min walk
  • Aberdeen Centre - 2 min drive
  • Richmond Centre Mall - 5 min drive
  • McArthurGlen Designer Outlet - 5 min drive
  • VanDusen Botanical Garden - 9 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 17 min drive
  • Vancouver International Airport (YVR) - 4 min drive

Restaurants

  • Tim Hortons - 13 min walk
  • Japadog - 5 min drive
  • Ginger Indian Cuisine - 10 min walk
  • Pho 37 - 17 min walk
  • Starbucks - 5 min drive

About this property

River Rock Casino Resort

4-star resort located in Richmond City Centre
A casino, a marina and a cafe are just a few of the amenities provided at River Rock Casino Resort. Treat yourself to a massage, a body treatment or aromatherapy at Absolute Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature al fresco dining and brunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool with a waterslide
  • Free self-parking, plus valet parking (surcharge)
  • English breakfast (surcharge), an electric car charging station and a banquet hall
  • A lift, tour/ticket information and luggage storage
  • Guest reviews say good things about the family-friendly amenities, breakfast and helpful staff
Room features
All 396 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as late-night room service and free WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries
  • 42-inch LCD TVs with premium channels
  • Fridges, on-request microwaves and coffee/tea makers

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CAD 33.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 19.95 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Curve Restaurant & Lounge
  • Chopsticks
  • The Rock House
  • Zios
  • Starbucks

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Water slide

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre (13000 square feet of space)
  • A meeting room

Outdoors

  • Marina on site

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately CAD 19.95 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

Does River Rock Casino Resort have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at River Rock Casino Resort?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on 26 Jun 2023 start from ₹17,601.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Rock Casino Resort pet-friendly?

Yes, River Rock Casino Resort allows cats and dogs (limit 2 per room). There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at River Rock Casino Resort?

Self-parking is free at this property.

What time is check-in at River Rock Casino Resort?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at River Rock Casino Resort?

Checkout is at 11 AM.

Where is River Rock Casino Resort located?

Located in Richmond City Centre, this spa resort is within 1 mile (2 km) of Richmond Night Market, Aberdeen Centre and McArthurGlen Designer Outlet. Lansdowne Centre and Main Street are also within 3 miles (5 km). Bridgeport Station is only a 2-minute walk and Aberdeen Station is 20 minutes.

River Rock Casino Resort Reviews

River Rock Casino Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1339 out of 2866 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 797 out of 2866 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 360 out of 2866 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 228 out of 2866 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 142 out of 2866 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel and all it has to offer! Can’t wait to stay there again
Stayed 2 nights in Jun 2023

8/10 Good

Maria, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Cust service and place was nice. Swimming pool was nice. hot tub was ok. Nice to have Starbucks inside the building.
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at River Rock. The rooms were clean and serviced everyday. The beds are so comfortable and we had a nice view of the harbour. The food at the ‘Curve’ restaurant was good as well as in the food court at the casino. The casino was fun and had a good vibe. We were in Van for a concert and the resort was easily accessible from the airport and to Rogers Arena, etc. from the sky train. Will definitely stay here again:)
Stayed 3 nights in Jun 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff. Clean and a gorgeous property.
Stayed 1 night in Jun 2023

4/10 Poor

sunny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Poor ventilation and lots of noises I changed the room on second day but couldn’t make it to the next day so I checked out the room early and came home.
Stayed 3 nights in Jun 2023

4/10 Poor

Sasiprapa

Travelled with partner
Disliked: Cleanliness
Standard room was dark, noise next to the sky train. Busy area as people are in and out of the hotel and sky train.
Stayed 1 night in Jun 2023

10/10 Excellent

Fei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my 2nd time staying at River Rock, the first was for a work conference in 2016. I would definitely book there again and the hotel had a great vibe.
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the high open space of the main area with its natural finishes of stone and wood.
Stayed 2 nights in May 2023

10/10 Excellent

Heidy

Travelled with partner
Excellent
Stayed 1 night in Jun 2023