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Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Primary image
Indoor pool, pool loungers
Indoor spa tub
Indoor pool, pool loungers
Premium bedding, in-room safe, desk, blackout curtains

Overview of Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

2.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
10688 No. 6 Road, Richmond, BC, V6W1E7

Explore the area

  • AirportVancouver, BC (YVR-Vancouver Intl.)17 min drive
  • Popular LocationTsawwassen Ferry Terminal20 min drive
  • Popular LocationVancouver Waterfront31 min drive
  • Popular LocationStanley Park41 min drive

Choose dates to view prices

About this area

Richmond

Located in Richmond, Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel is in the business district. Queen Elizabeth Theatre and TELUS World of Science are cultural highlights, and some of the area's activities can be experienced at Tsawwassen Ferry Terminal and Port of Vancouver. Looking to enjoy an event or a game? See what's going on at Rogers Arena or BC Place Stadium. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • Riverport Sports and Entertainment Complex - 6 min walk
  • Ling Yen Mountain Temple - 3 min drive
  • Tsawwassen Ferry Terminal - 20 min drive
  • Vancouver Waterfront - 31 min drive
  • Stanley Park - 41 min drive

Getting around

  • Bridgeport Station - 9 min drive
  • Vancouver Rocky Mountaineer Station - 20 min drive
  • Vancouver International Airport (YVR) - 17 min drive

About this property

Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel

Hotel in Richmond with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a spa tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond, an IHG Hotel offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Filipino, French, Hindi, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CAD 8 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Basketball
  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1204 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Extended parking fee: CAD 8 per night
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 499 out of 976 reviews
5 - Excellent 51%
Rating 4 - Good. 320 out of 976 reviews
4 - Good 33%
Rating 3 - Okay. 68 out of 976 reviews
3 - Okay 7%
Rating 2 - Poor. 48 out of 976 reviews
2 - Poor 5%
Rating 1 - Terrible. 41 out of 976 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, convenient and a great value for our trip.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast is important. The property is clean.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
A clean, nice hotel. Location may be an issue as you will need a car if you are aiming to focus a trip on Vancouver attractions. Check your bill when you check out, I was charged more than what Expedia said, but front desk made the necessary adjustment. No safe, despite promised. Some other minor flaws, but overall did the trick for our Six night stay. Overall, a nice hotel that I would recommend.
Stayed 6 nights in Jun 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
We recently stayed in this hotel with a group of friends and booked multiple rooms. I understand it is the norm to ask for a credit card for incidental charges if needed. However, I was not told about the charges made on my credit card. Also, I booked this hotel through Expedia and have paid for it in advance so imagine my surprise when I saw the charge on my card again and was actually overcharged. I don't usually check this and it just so happened that my friends alerted me. It is not acceptable that you're asked to provide a CC for incidental charges (if any) and be actually charged without being told or explained what they will charge on your card. Also, no one wants to take accountability of the error and we had to explain over and over until our last night. The manager that told me she will call be did not call at all and when I called back, the person who answered the phone was rude and hang up on me! We stayed there 3 nights and have asked to clarify the incorrect charge and up to the last night it was not corrected. I just ended up calling the agency where I booked the trip from to get the issue rectified.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, cleanliness and great breakfast buffet. We enjoyed the swimming pool as well.
Stayed 3 nights in Jun 2022