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Reviews of Sawari Hotel

3 out of 5
Sawari Hotel
1212 Bv. Manlio Fabio Beltrones, San Carlos, SON

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 302 reviews" "
Rating 8 - Good. 79 out of 302 reviews" "
Rating 6 - Okay. 38 out of 302 reviews" "
Rating 4 - Poor. 12 out of 302 reviews" "
Rating 2 - Terrible. 18 out of 302 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sysley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tell you that your transaction is only made to reserve, they ask you in cash if not you can't stay and in the end they charge your card and rob you
Stayed 1 night in May 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from AGRADECIMIENTO on 10 Apr 2024
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Jesus Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Mar 2024
Response from AGRADECIMIENTO on 10 Apr 2024
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

8/10 Good

Ivan

Stayed 1 night in Feb 2024
Response from AGRADECIMIENTO on 10 Apr 2024
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and the beds are very comfortable. Nice pool area with bar. It would be better if heated.
Stayed 1 night in Jan 2024

6/10 Okay

Mario

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from AGRADECIMIENTO on 26 Dec 2023
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Shantal

Liked: Cleanliness, property conditions & facilities, room comfort
Is was amazing, los mejor de fotos es la locación, el desayuno riquísimo, además de que el bar está increíble
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2023

6/10 Okay

Guillermo

Travelled with partner
Disliked: Staff & service
El desayuno muy insipido. La trata de los meseros no fue muy buena al preguntarles algo.
Stayed 1 night in Jul 2023

8/10 Good

Galo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly priced
Stayed 1 night in Jul 2023

10/10 Excellent

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2023
Response from AGRADECIMIENTO on 27 Jun 2023
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful, friendly and most spoke some English. We could not charge our restaurant meals to the room.
Stayed 3 nights in Feb 2023

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2023
Response from TODO BIEN. on 5 Mar 2023
Estimado Heriberto: le agradecemos sobremanera haberse tomado el tiempo para contestar nuestra encuesta por su más reciente estancia.Es un gusto saber que tuvo una buena experiencia.Estamos a sus órdenes para futuras estancias. Esperamos nos complazca con su preferencia.Atentamente,Staff de BW PLUS SAWARI HOTEL

6/10 Okay

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

6/10 Okay

Bernd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have no noise isolation, you could hear every word from the neighbors television Also lots of loud noise at 3am moving furniture above
Stayed 2 nights in Feb 2023
Response from rooms very noisy on 23 Feb 2023
Dear Mr. Bernd:Regarding your most recent staying at BW Plus Sawari Hotel. We would like to give you the thanks for your feedback. For us it is very important to know how you feel about the sitution that you had in our hotel. There is no doubt that it is something that requiere our main attention. We will work on it.Thanks a lot again.

8/10 Good

JANET, Franktown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. We were surprised that no boxes of Kleenex were provided, nor wash clothes. Only one hand towel.
Stayed 2 nights in Feb 2023
Response from No kleenex on 16 Feb 2023
hello Janet., thank you for answering the review regarding your most recent staying at BW Plus Sawari Hotel. We appreciate so much your comments. Definetely we are going to work on it. Your feedback is very important to us.Sincerely yoursStaff

8/10 Good

Satti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Restaurant wasn’t open for breakfast. Need a English speaking staff.
Stayed 2 nights in Feb 2023
Response from personal no habla ingles on 8 Feb 2023
Dear Satti:Thank you for completing the survey regarding your recent stay at the BW Plus Sawari Hotel in San Carlos. Please accept our apologies for the inconveniences We may have cost you. Definitely we are going to work in your feedback. It is a great opportunity to be better.Sincerely: Staff

10/10 Excellent

RICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Manuel

Stayed 1 night in Jan 2023

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service
Wonderful service, front desk and the restaurant, very good 👍
Stayed 3 nights in Dec 2022
Response from 5 sobre 5 on 2 Jan 2023
Estimada Luz: Es un placer para nosotros saber que ha tenido una buena experiencia en nuestras instalaciones. El hecho de que usted se haya tomado el tiempo de contestar nuestra encuesta de satisfacción es muy valorado por nosotros. Su retroalimentación es muy importante.A nombre del hotel Best western Plus Sawari hotel le deseamos un próspero año nuevo.Gracias.

8/10 Good

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Response from noisy on 24 Dec 2022
Buenas tardes Daniel. Muchas gracias por haberse hospedado con nosotros. Le agradecemos enormemente el tiempo que se tomó para contestar nuestra encuesta. Sin duda su retroalimentación es de mucha ayuda para mejorar nuestras áreas de oportunidad. Estaremos trabajando en ello para ser mejores cada día.Le deseamos feliz navidad y un próspero año nuevo.SinceramentePersonal de Sawari Hotel

6/10 Okay

Alejandro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Need to improve room cleanness.
Stayed 2 nights in Dec 2022
Response from un poco más de limpieza. on 16 Dec 2022
Estimado Alejandro: Le agradecemos el tiempo que se tomó para contestar nuestra encuesta de satisfacción. Le agradecemos sobremanera el hecho de haberse hospedado en Sawari, sin embargo vemos que no ha quedado satisfecho en su estadía. Su retroalimentación es sin duda algo que nos ayuda mucho para conocer nuestras áreas de oportunidad. Estaremos trabajando para mejorar las mismas y poder tener huéspedes satisfechos. Quedamos a sus órdenes para futuras estadías.Le deseamos lo mejor para est navidad y un feliz y próspero año nuevo.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great staff, not on the water
Stayed 1 night in Dec 2022
Response from AGRADECIMIENTO on 12 Dec 2022
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent! Staff were friendly, helpful and bilingual. My partner is a native Spanish speaker and I am a beginner. Staff were receptive to my efforts :) Room was big and clean.
Stayed 1 night in Dec 2022
Response from AGRADECIMIENTO on 12 Dec 2022
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the two guys at the check in counter, SUPER helpful and friendly and kind and courteous. Our room is clean and comfortable. Our first time in this area, we arrived at night so I cannot describe San Carlos. We are heading to bed and will get up @ 7am for breakfast and then head on the road again. This is a good stay and easy to find.
Stayed 1 night in Dec 2022
Response from AGRADECIMIENTO on 12 Dec 2022
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra sobre la calle principal donde están todos los restaurantes y muy cerca de la playa. Muy fácil hacer check-in el staff muy amable. La habitación de buen tamaño y muy limpio. El único detalle es que las paredes no son tan gruesas y se puede escuchar a los vecinos, pero eso ya es culpa de la gente gritona. 10/10 volvería a quedarme aquí.
Stayed 1 night in Nov 2022

10/10 Excellent

Bill

Stayed 4 nights in Nov 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view to the sea, the rooms are clean and overall a very good service
Stayed 1 night in Oct 2022
Response from AGRADECIMIENTO on 8 Nov 2022
Estimado huésped:Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle.Departamento de Reservas.Sawari Hotel.

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the property and was hopeful to have a nice shower. Unfortunately was underwhelmed with the shower. Shower head was a let down, water everywhere but down. A better shower head that gets the warm water to you instead of the walls. After a day of travel was disappointed.
Stayed 1 night in Oct 2022
Response from ducha on 20 Oct 2022
Dear Susan. It is a pleasure to us to know that you took the time to answer the survey. However i would like to offer you an apologie because your stay wasnt the better experience. Without any doubt we will work on the situation that you experimented. Your feedback it is a great opportunity to be better.Thank you and have a good day.

6/10 Okay

mike

Business traveller
Liked: Cleanliness, staff & service
Average.
Stayed 2 nights in Sep 2022
Response from Average on 10 Oct 2022
Hello Mike, we appreciate so much the time you have taken to answer our survey. There is no doubt that we are going to work in our opportunity areas. We would like to be better and we will work to complete our deficiencies. Thank you very much.SincerelyFront Desk Manager

6/10 Okay

GERARDO

Travelled with family and small children
Liked: Cleanliness, staff & service
Everithyng was fine only for check in I need wait about 40 minutes more because they have problem with Maintenace, coutyain in shower look old, Everithyng else was Great.
Stayed 1 night in Jul 2022
Response from curtain looks old on 25 Jul 2022
Hello Gerardo, we appreciate so much your feed back about your most recent stay. Thanks for sharing your experience. Our guests are the most important to us. We are here for your next trip to San Carlos. Everything you need we are for your service. Sincerely yours

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very security
Stayed 2 nights in Jul 2022
Response from all 100 on 25 Jul 2022
Hello JIM, thanks for sharing with us your most recent experience in Best Western Plus Sawari Hotel. We celebrate that everything was fine. Finally you are the most important for us. Dont doubt to call us to help you in the next trip to San Carlos Best Regards

8/10 Good

Richard

Stayed 1 night in Jul 2022

6/10 Okay

Hector

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel is ok but needs to improve
The location is good however, I was disappointed with the cleanliness of the room. Upon arriving, we found the room to have puddles of water. It appeared as if the room was moped and never properly dried. It also looked as if the room was never swept because there were many hairs and sand on the floor. The check in and checkout veas also slow. We are at the restaurant and service was very slow. We had a couple of drinks out at the bar and the service there was perfect.
Stayed 2 nights in Jul 2022
Response from AGRADECIMIENTO on 19 Jul 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

10/10 Excellent

Rachel, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff at this property were top-notch, I was able to extend my reservation two nights with very little effort and our original check-in was very efficient. At no time did I wait more than 5 seconds to be helped at the front desk. We stayed here because we had sailed in to the nearby marina on our boat and in July the weather was too hot and humid to sleep on our boat without AC. The rooms at the hotel seemed to be recently renovated. The bed was firm in a way that was really comfortable and the pillows were soft in a perfectly supportive way. The shower was beautiful and large and had a wonderful shower head. If the TV had a way to stream from your own device it would have been excellent. The pool and outdoor area looked nice but we did not use it. On the third floor we weren't that disturbed by noise from activities at the pool but on a lower floor it might seem loud for some on the weekends when it is busier. It was much quieter than the marina and all the tour boats and live bands until 9 PM.
Stayed 2 nights in Jun 2022
Response from AGRADECIMIENTO on 19 Jul 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

2/10 Terrible

Susana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Dissatisfied
Very dissatisfied, restaurant takes over an hour to have your food ready. A/C was not working but maintenance shift was done so they told me to wait until next shift at 7am. I did not sleep because of how warm and high humidity was.
Stayed 1 night in Jul 2022
Response from descontenta y acalorada on 5 Jul 2022
Hello Susana, first of all thank you for take your time answering our survey. For us it is a great opportunity to know that you had a problem. We know which one are our opportunity areas. However i want you to know that this situation it is embarrasing and I want offer you our sincerest apologies. Sincerelly Front Desk Manager

4/10 Poor

Verified traveller

Won't Be Back
Upon check-in, we requested a room on the opposite side from the pool but we were given a room overlooking the pool. We tried to enter the room and one of the key cards didn't work. When we entered the room, we discovered that one of the two complimentary bottles of water was half full. The telephone didn't work. There were only 2 towels for 3 people. So, because the phone didn't work, we had to make trips to the front desk for towels and water. We never did get replacement water. There are signs in the room that say "don't drink the water" but then you have to buy bottled water after the first 2 complimentary ones! The property provides in-room coffee but no cups in the room and no potable water with which to prepare it! They do have a water dispenser in the lobby so if you stay, bring a water bottle! The second day, the housekeepers took all of the towels, including 1 clean one, but replaced them with only 2 instead of 3 towels. EVERY day we stayed, we had to get our room keys reprogrammed. We had very long days and instead of being able to get into the room, we made another trip to the front desk for key reprogramming! The upside is 2 for 1 Happy Hour. In spite of the issues with the property, all of the staff were very friendly.
Stayed 1 night in Jun 2022
Response from SE ENOJO PORQUE LE DIMOS VISTA A LA ALBERCA on 27 Jun 2022
Dear guest, We are so sorry because we didnt meet your expetations. We appreciate so much you have had the time to answer our review, We are going to work in our opportunity areas, For us would be a pleasure to be able to be your host again. it is a fact that all your comments are going to be checked to avoid inconveniences to our guests. Best regards

10/10 Excellent

Tony, jupiter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 1 night in Jun 2022
Response from HE SAID STAFF IS EXCELLENT on 24 Jun 2022
Dear Tony, We appreciate so much to take your time to answer the survey. It is a pleasure for us to know that you had a great experience. We hope to have the opportunity be again your host in the next trip to San Carlos.

2/10 Terrible

Angel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Worst experience. Cooks were complaining because i ored food for me and my family. Was told foof would be ready in 15 received it 35 minuts later and my drinks showed up at midnight after i chased down the manager.Food WAS TERRIBLE NO FLAVOR and the shrimp wasnt even COOKED. They said they would of prefered me to leave than to stay the night. Ifnit wasnt for my family being so tired and so late i would have left. I dint evern get a discount on my stay or food only a discount on my breakfast the next morning. Breakfast was verry good though
Stayed 1 night in Jun 2022
Response from SEÑOR QUEJOSO DE LOS CAMARONES on 15 Jun 2022
Dear guest, we appreciate so much the time you took to answer our review. please accept our apologies for this situation. We hope be your host again. Have a nice day.

6/10 Okay

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After i made my reservation i received a message from the hotel saying i my reservation was going to be valid until 1700 hours when check in is at 1600 hours. That only gave me an hour time to check in or i would loose my reservation. Never heard of that and don't think is a reasonable request by the hotel. When i asked they said the “app” gave them the right to do so. Please let me know if this is accurate or are they making it up. Is this within Expedia policies? Thank you
Stayed 1 night in Jun 2022
Response from MOLESTO POR RECORDATORIO DE CANCELACION on 15 Jun 2022
Dear Juan, according to the policies some agencies send information automatically about the cancelation time . it applies when the reservation is not guaranteed. If you paid for your reservation prior your check in, the cancelation period doesnt apply. Sorry for the misunderstood.

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Fixing like that they didn’t do my bed and that they woke me up at 9 am just to tell me that check out was at noon. (Like I know)
Stayed 3 nights in May 2022
Response from DISCULPAS on 9 Jun 2022
Estimado Huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros, para nosotros es muy valioso el recibir retroalimentación por parte de nuestros huéspedes. Le comento que estamos en proceso continuo de mejorar con el fin de satisfacer las necesidades de nuestros clientes. Estamos seguros que en una futura visita notará la diferencia. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia San Carlos será un placer atenderle. Que tenga un excelente día. Departamento de reservas Sawari hotel.

4/10 Poor

francisco, OBREGON

Stayed 1 night in May 2022

2/10 Terrible

Angel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I didnt like the fact that their room service was awful. The food was cold upon arrival and the seafood was expired.
Stayed 1 night in May 2022
Response from DISCULPAS on 9 Jun 2022
Estimado Huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros, para nosotros es muy valioso el recibir retroalimentación por parte de nuestros huéspedes. Le comento que estamos en proceso continuo de mejorar con el fin de satisfacer las necesidades de nuestros clientes. Estamos seguros que en una futura visita notará la diferencia. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia San Carlos será un placer atenderle. Que tenga un excelente día. Departamento de reservas Sawari hotel.

4/10 Poor

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Always a problem at this place
This time is what the laundry. Room not available. After waiting for over an hour past the checkin time, they decided to upgrade me to an available room. Not sure why they made me wait an hour for that. An "upgrade" was a king bed..... Felt sorry for the people working the desk. Clearly they were frustrated. No answers coming from management.
Stayed 1 night in May 2022
Response from DISCULPAS on 3 May 2022
Estimado Huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros, para nosotros es muy valioso el recibir retroalimentación por parte de nuestros huéspedes. Le comento que estamos en proceso continuo de mejorar con el fin de satisfacer las necesidades de nuestros clientes. Estamos seguros que en una futura visita notará la diferencia. Esperamos poder contar nuevamente con su preferencia en un futuro viaje hacia San Carlos será un placer atenderle. Que tenga un excelente día. Departamento de reservas Sawari hotel.

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Mucho ruido por la construcion del hotel no dejaron descansar dia y noche
Stayed 3 nights in Mar 2022
Response from AGRADECIMIENTO on 22 Mar 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel!
Hotel stay is fantastic. Even though it is going through a reno (adding 4 th floor) it really is enjoyable overall. The hotel manager, Omar is super friendly, helpful and professional. We got a room upgrade due to the construction as well as other considerations. Staff is very friendly and helpful; a testament to Omar’s management. Property is clean and maintained impeccably. Food is great also. Located close to everything by walking.
Stayed 28 nights in Feb 2022
Response from AGRADECIMIENTO on 8 Mar 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from AGRADECIMIENTO on 8 Mar 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

10/10 Excellent

Destinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2022
Response from AGRADECIMIENTO on 8 Mar 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

10/10 Excellent

Severo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from AGRADECIMIENTO on 16 Feb 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.

10/10 Excellent

Francine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to where we had a function
Stayed 1 night in Feb 2022
Response from AGRADECIMIENTO on 16 Feb 2022
Estimado huésped: Nos gustaría agradecer el tiempo que se tomó en compartir sus comentarios con nosotros. Nos complace el hecho de que hayamos cumplido con sus expectativas en cuanto a nuestros servicios, atención e instalaciones y le aseguramos que estaremos trabajando para mejorarlas continuamente. Esperamos poder contar nuevamente con su preferencia en su próxima visita a San Carlos, será un placer atenderle. Departamento de Reservas. Sawari Hotel.