Search Hotels Near Plaza Caracol Mall, Cancun

"Perfect"

"Absolutely incredible, only thing I did not like was karaoke EVERY NIGHT….. just play music please… other than that, zero complaints."

"Better improve the asian restaurant menu and quality of the foods."

"Great place /experience"

"Everything was good they served us like kings I will come here aging in the next 6 month to relax I recommend coming here , only thing I didnt know how to do the free transportation I try to access the link they give us didn’t work "

"Excellent"

"Rooms are very clean they pay attention to their guests they make you feel welcome I will be staying again "

"Súper encantados de este hotel. Lo adoramos. Comida, diversión, bares, piscinas, instalaciones, todo todo excelente."

"I had a really great experience overall. The hotel was very clean, which is always one of the most important things to me, and the staff were consistently nice, friendly, and helpful throughout my stay. Everyone I interacted with made me feel welcomed and taken care of. I also treated myself to an 80-minute massage at the spa, and it was incredibly relaxing. The spa area itself was very clean and well-maintained, which made the experience even better. It was definitely one of the highlights of my time there. The only downside for me was the restaurant reservation policy. I didn’t like that you had to be a Diamond Club member, which requires paying an additional fee, just to make reservations. Because of that, I ended up only eating at the buffet and ordering room service the entire time. While the food was fine, I would have preferred more dining options without having to pay extra. It just didn’t feel worth it to me. Overall, I enjoyed my stay and had a great time, but I do think the dining reservation policy could be more inclusive for all guests."