Search Hotels Near Caracol Beach, Cancun

"Every staff member was friendly and helpful. Resort was beautiful and peaceful. Food was good. We truly enjoyed our stay!"

"We spent 3 nights at this hotel. It was wonderful. It’s a smaller hotel compared to other we have been to before. Traveled with 12 and 6 yo. They have water slides, kids care, kids activities and entertainment. We didn’t try any of the morning activities such as yoga but they do have a daily schedule😁 Food was amazing, really great options, alcoholic drinks were great . We didn’t try all the restaurants but buffet had plenty of choices for us. Gym is big enough for your daily workouts. I want to stay again next time!"

"Staff and service were impeccable! Grounds and building beautiful and comfortable! One critique - the rooms and halls smelled mildewed. "

"Very nice resort. The bartenders and food service staff are excellent. The food options are diverse and very good. The rooftop pool is really fun! Shoutout to Diego and Luis at regular pool, Daniel and ONeal at Level 18! Proximity to the beach is great and they maintain the beach very nicely!!! Only complaint is elevators and room cleaning. Don’t plan to get anywhere quickly. There is no rhyme or reason so don’t bother…just be patient! We were also disappointed with room cleaning. They don’t routinely restock the mini bar or coffee or straighten the bathroom. They basically make the bed and leave. We left our person a $5 tip requesting a few beers for the mini fridge. She took the tip and didn’t restock the fridge or the coffee! Overall we would come back, just a friendly heads up to prepare for a couple things!"

"I loved everything about this stay. The location, the staff, also the fast that the front security staff were super on top of making sure only guests came in. I would recommend to my friends and family."

"Room was amazing and our Butler Miguel was beyond stellar. All Turquoize staff were incredible"

"Beautiful property with great view and large pool area. Easy beachfront front access property with lounge chairs and towel service. Great villa with hotel service, daily cleaning with replenshing of toiletries with the facility of a villa with own kitchen. Restaurant, bar and store within villa.."

"We stayed at Hyatt Ziva for 4 nights including New Year’s celebration. We loved everything. Staff is really friendly and goes above and beyond. We recommend it and hope to be back one day. "

"Everything was good "