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Aloft Cancun

Photo gallery for Aloft Cancun

Front of property
Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Aloft Cancun

Aloft Cancun

3.5 star property

4.0/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationForum Beach2 min walk
  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationChac Mool Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

About this area

Cancun

Located near the beach, Aloft Cancun is in Zona Hotelera neighbourhood and is connected to the convention centre. Shoppers can visit La Isla Shopping Mall, while everyone can enjoy the natural beauty of Caracol Beach and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the nightlife.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Forum Beach - 2 min walk
  • Plaza Caracol Mall - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 4 min walk
  • Chac Mool Beach - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

About this property

Aloft Cancun

3.5-star hotel located in Zona Hotelera
Take advantage of a rooftop terrace, dry cleaning/laundry services and a bar at Aloft Cancun. Free in-room WiFi is available to all guests, along with a 24-hour fitness centre and conference space.
Other perks include:
  • Swimming pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), free bike hire and an outdoor pool
  • Express check-out, a front desk safe and multilingual staff
  • Guest reviews say great things about the surrounding nightlife
Room features
All 177 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free extra futons and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 280 for adults and MXN 140 for children
  • 1 bar

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Free bike hire
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (366 square feet)
  • A meeting room

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free extra-futon mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MXN 280 for adults and MXN 140 for children (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel
Aloft Cancun Hotel
Aloft Cancun Cancun
Aloft Cancun Hotel Cancun

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at on 12 Dec 2022 start from ₹8,955.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per stay.

How much is parking at Aloft Cancun?

Self-parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in is from 3 PM - midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.

What time is check-out at Aloft Cancun?

Checkout is at noon. Late checkout is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is within a 5-minute walk of Caracol Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 6 mi (10 km).

Can I cancel my reservation for free at Aloft Cancun and receive a full refund?

Yes, Aloft Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft Cancun cancellation policy on our site for more details about any exclusions or requirements.

Aloft Cancun Reviews

Aloft Cancun Reviews

Overall score and ratings

4.0

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 5 - Excellent. 440 out of 999 reviews" "
" "5 - Excellent 44%
Rating 4 - Good. 317 out of 999 reviews" "
" "4 - Good 32%
Rating 3 - Okay. 119 out of 999 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 59 out of 999 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 64 out of 999 reviews" "
" "1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Rayva
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but very clean. Choose this hotel for location. You can walk to everything, it’s near a Starbucks and a grocery store that serves hot meals for dine in or to go. It’s near playa caracoal, and that beach isn’t as busy as the main beach with two nice restaurants that will serve you on the beach. The bus is nearby so you can go to downtown for cheap or hook up to the ferry stop. The all day happy hour was excellent, and the rooftop pool was good too.

5/5 Excellent

Henry
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All of the staff were very helpful and friendly. Special mention to Mario and Gustavo. Very good place to stay for the money.
Stayed 14 nights in Sep 2022

4/5 Good

Nathan
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is what I base my choice off of. The property had some flaws but for the price and location it was just fine. Staff was great, room was okay. The little things were noises all the time, probably people being rude. Toilet clogged last day there. The breakfast is not a great choice so we instead went to restaurants close by. The staff sell this place they were great, love to talk, willing to help where they can, Mario helped us a lot and deserves a lot of credit.
Stayed 2 nights in Oct 2022

5/5 Excellent

Brenda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, decent room. Location, location, location. Walking distance from the night life and el mercado. Also really close to the Xcaret pick up area for the ferry. The beach isn’t far either, take the red bus down for 12 pesos and you’ll get there in 5-7 min. Definitely will be staying here again.
Stayed 3 nights in Sep 2022

4/5 Good

Tiffani
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe property, close walking distance to food and shops. Happy Hour free drinks 11a-11p!!
Stayed 3 nights in Sep 2022

5/5 Excellent

Vanessa
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with everything in close/walking proximity. Very friendly staff.
Stayed 4 nights in Sep 2022

4/5 Good

Morgan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

1/5 Terrible

Chaya
Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely garbage. The whole place smelled so badly and it’s was filthy. We wanted to check out right then and there. The blankets at gross stains on it. Thank god it was for only one night but I’d never stay there again. Pictures are deceiving!!! 0/10
Stayed 1 night in Aug 2022

3/5 Okay

Marcus
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

5/5 Excellent

Sam
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The aloft family in Cancun was nice and friendly!!!! I appreciate the great service!!!
Stayed 4 nights in Aug 2022