The Reef Playacar Beach Resort & Spa - Optional All Inclusive

3.5 star property
Resort with private beach and full-service spa

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Front of property
View from room
Restaurant
Sauna, body treatments, hot stone massages, deep-tissue massages
Reviews
8.0

Very good

Popular amenities

  • Pool
  • On private beach
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is ₹13,862
₹17,107 total
includes taxes & fees
13 May - 14 May

Check out the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida19 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal19 min walk
  • Popular LocationPlayacar Golf Club1 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive
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Room options

Premium Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
Free minibar items
LED TV
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Playa del Carmen

The Reef Playacar Beach Resort & Spa - Optional All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is next to a golf course and on a private beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Traveling with kids? Consider Xaman Ha Aviary, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with ecotours, cave exploring, and ziplining.

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Starbucks - 9 min walk
  • Restaurante Miramare - 14 min walk
  • La Barra Artesanal - 8 min walk
  • RIU Lupita Resort - 7 min drive
  • Occidental Allegro - 5 min walk

About this property

The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Family-friendly resort near Playa del Carmen Main Beach
Playacar Golf Club and Playa del Carmen Maritime Terminal are located near The Reef Playacar Beach Resort & Spa - Optional All Inclusive, which provides 18 holes of golf, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a massage, a body treatment, and a body wrap at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include scuba diving, surfing/body boarding, and fishing. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Free bike hire, tennis courts and concierge services
  • Laundry services, a computer station and luggage storage
  • Guest reviews give good marks for the beach locale, helpful staff and overall condition
Room features
All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Balconies, fridges and free infant beds

All-inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • 18 buildings
  • 3 floors
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.9 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa - Optional All Inclusive on 13 May 2024 start from ₹13,861.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Reef Playacar Beach Resort & Spa - Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Self-parking is free at this property.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

The Reef Playacar Beach Resort & Spa - Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1006 reviews" "
Rating 8 - Good. 307 out of 1006 reviews" "
Rating 6 - Okay. 146 out of 1006 reviews" "
Rating 4 - Poor. 77 out of 1006 reviews" "
Rating 2 - Terrible. 58 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kiera Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Nelissa

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was a beautiful oasis.
Stayed 3 nights in May 2024

6/10 Okay

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options were not the best. The buffet never had any steak or good grilled chicken option, it was always ground beef or pork and some type of sautéed chicken. The hotel is nice and convenient I’m since you don’t have to go far to and from your room to go to the pool or beach.
Stayed 9 nights in Apr 2024

4/10 Poor

Liz

Travelled with group
Disliked: Staff & service, amenities
Customer service was horrible ,most staff had a bad attitude. Except for the cleaning ladies , and the waiters in the Mexican restaurant. Wouldn’t recommend this place . If you love hearing No , and not even trying to see if there a possibility to help you then this place is for you . Been to Mexico before and this resort was horrible from the food which was very whatever , to how we were treated by the staff . Not worth it .
Stayed 3 nights in May 2024

2/10 Terrible

Christina, Sterling Heights Mi

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel and rooms are decent , but food is nasty not fresh at all they use the same food for the next meal , the worst experience in food I went with my husband and 3 kids , my kids cried no good food no room service tried to get something to my room they said we don't have room service , no coffee machine in the room no ice machines , no steak meat or chicken in everyday food , stale food and they never change their vegetables or cheeses they use it every day no one was even touching the food , nothing for kids food and zero activities for adults nor for kids. This place is beyond good , with big families and kids people need food if your paying for all inclusive but this wasn't true I booked for 2 rooms to be with my kids they gave room not next to each other I went back and spoke to the manager they switched my rooms to a 2 room suite with an extra charge even though I shouldn't be charged for it bc I paid for 2 rooms when I booked. Tyler and Jesus in receptions helped me a lot. I don't recommend this hotel at all if they don't change their food other wise I advise them to quit making food and close their restaurants. They said we can book their Mexican and Italian restaurant is trash. Food is nasty as hell I left both of them when I ordered the food, I was astonished. I felt like I wasn't in this world. The food is nasty nasty nasty That's all I can say. Aldo there's sewage smell at the property is crazy very bad experience at this hotel everyone was complaining.
Stayed 5 nights in Apr 2024

6/10 Okay

Brennen

Travelled with group
Liked: Cleanliness
The vendors on the beach are constantly bothering you. There were very few people who spoke English staff and other guests. The food options were limited. The cleanliness was decent, the quality of the room was average.
Stayed 9 nights in Apr 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience thanks
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing levels were a little low as far as bartending was concerned but outside of that we had no complaints.
Stayed 7 nights in Apr 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Cool little place.
Stayed 1 night in Apr 2024

10/10 Excellent

Predrag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in The Reef in 2016 and there are a lot of improvements since then. The palm trees on the beach got bigger over time and combining them with the umbrellas there is a lot of shade all day long for those who like to hide from Sun. It’s a quiet place for family vacation with enough activities. Cleanliness is exceptional. Food is great. The staff is nice and friendly.
Stayed 6 nights in Apr 2024