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"The Wi-Fi was really bad."

"This Hilton is particularly well run and meets every expectation of a Hilton experience. Cleanliness and comfort was exceptional for an airport hotel, this one on par with any city Hilton we’ve stayed in. Never a disappointment is what we expected and this Hilton delivered."

"Easy hotel to walk to from Terminal 4 and then transfer to other terminals in the morning. Basic hotel, but clean. Staff helpful."

"value for money stay . Different Staff at the reception during our 2 nights stay were very helpful . Special mention to the Napoli Restaurant staff Mimo and Luca where we had breakfast and dinner . They made us feel comfortable , welcoming and genuinel. Thanks"

"The room was perfect for a one night stay in Terminal 3 for a flight the next m"

"Very friendly staff, clean room apart from stains on the carpet, which did not really bother me. Easy return access to Heathrow if you buy the Hotel Hoppa ticket - which stops right outside the door. What concerned me most was the layout of the hotel with the public able to walk off the street and get into a lift and access any floor without being a guest at the hotel, Yes, there were key card slots that were intended to stop non-hotel customers from accessing the corridors, but that leaves the lifts and floor lift atriums open access. Having a kettle without having tea and coffee in the room is not becoming of a 3* hotel - It is consistent with cost cutting, but not a good feel for me."

"Rooms was clean and well appointed, staff very professional and helpful. Convenient parking and access to T5 via gate to Pod service to T5. Bad has outside tables to view runway."

"No complains. Overall it was great transit hotel. Pro: Location is perfect. Within the terminal. Easy to find. Very nice, clean, modern room and bathroom. Bed was comfortable. Breakfast buffet was great! Worth the additional cost to get the food. Friendly staff. Check in was pretty smooth for how many already waiting. (Kiosk didn't work for us but someone helped us) Convenient with bars, cafe, restaurant and vending machines. "

"Good"