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Crowne Plaza Hotel Marlow, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Marlow, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Hotel Marlow, an IHG Hotel

Crowne Plaza Hotel Marlow, an IHG Hotel

4.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Fieldhouse Lane, Marlow, England, SL7 1GJ

Explore the area

  • Popular LocationLEGOLAND® Windsor28 min drive
  • Popular LocationWindsor Castle28 min drive
  • Popular LocationAscot Racecourse33 min drive
  • AirportLondon (LHR-Heathrow)36 min drive

Choose dates to view prices

About this area

Marlow

Located in Marlow, Crowne Plaza Hotel Marlow, an IHG Hotel is in a rural area and on a lake. All Saints Church and Bisham Abbey are local landmarks, and the area's natural beauty can be seen at Chiltern Hills and Higginson Park. Travelling with kids? Consider LEGOLAND® Windsor, or check out an event or a game at Ascot Racecourse. Kayaking, waterskiing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • All Saints Church - 3 min drive
  • Longridge Activity Centre - 4 min drive
  • LEGOLAND® Windsor - 28 min drive
  • Windsor Castle - 28 min drive
  • Ascot Racecourse - 33 min drive

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 36 min drive

About this property

Crowne Plaza Hotel Marlow, an IHG Hotel

4-star, family-friendly hotel near Chiltern Hills
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Crowne Plaza Hotel Marlow, an IHG Hotel offers 168 accommodations with DVD players and minibars. Beds feature premium bedding. 49-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages spoken

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.50 for adults and GBP 9.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Glaze restaurant
  • Agua Cafe and Bar

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Conference centre (12938 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 18.50 for adults and GBP 9.50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow, An Ihg
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow, an IHG Hotel Hotel
Crowne Plaza Hotel Marlow, an IHG Hotel Marlow
Crowne Plaza Hotel Marlow, an IHG Hotel Hotel Marlow

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 82 out of 199 reviews
5 - Excellent 41%
Rating 4 - Good. 65 out of 199 reviews
4 - Good 33%
Rating 3 - Okay. 21 out of 199 reviews
3 - Okay 11%
Rating 2 - Poor. 15 out of 199 reviews
2 - Poor 8%
Rating 1 - Terrible. 16 out of 199 reviews
1 - Terrible 8%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, bedroom was large clean and warm, food was very nice and the gym was very good
Stayed 4 nights in May 2022

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Overall the grounds and rooms are lovely and comfortable. The front desk staff were also great. However, the bar staff are ridiculously slow (20min to order a beer and wine each time!). The breakfast on the whole was also very disappointing. The self-service coffee was cold and the food quality and range was poor. We ended up asking for poached eggs (as the fried ones were very oily) but the eggs never arrived, despite asking twice. This hotel has lots of potential if they are able to sort out the breakfast & bar service, but at the moment it is very disappointing.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and we were not disappointed. The staff were friendly and attentive and our room was bright, spacious and modern.
Stayed 1 night in May 2022

4/5 Good

Travelled with group
Liked: Staff & service, property conditions & facilities
The Grounds are amazing and well kept Not that I didn't like but more didn't feel we were given a good service in the bar area.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel. Excellent breakfast.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, would definitely return and highly recommend.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and we got our room early. Room was very clean, quite spacious and had good amenities. The outside area overlooking the River is very nice too on a sunny day. Breakfast was varied too. We only stayed one night for a local event but enjoyed our stay.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Marlow is a lovely place and well worth a visit. The hotel is in nice grounds but you need a car/cab to get to town. Bar service is terrible as is the IPA they serve (if you can get served) and very expensive.
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service
clean room
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Apr 2022