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Hilton London Heathrow Airport Terminal 5

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Pool
Pool
Indoor pool
Terrace/patio

Overview of Hilton London Heathrow Airport Terminal 5

Hilton London Heathrow Airport Terminal 5

4.0 star property

4.0/5 Very good

Top rated for cleanliness (4.6/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Poyle Road, Colnbrook, Slough, England, SL3 0FF

Explore the area

  • AirportLondon (LHR-Heathrow)13 min drive
  • Popular LocationRunnymede16 min drive
  • Popular LocationWindsor Castle18 min drive
  • Popular LocationStockley Park19 min drive

Room options

About this area

Slough

Near a train station, Hilton London Heathrow Airport Terminal 5 is in Colnbrook, a neighbourhood in Slough with good airport proximity. Hampton Court Palace and Hampton Court are cultural highlights, and some of the area's notable landmarks include Windsor Castle and Cliveden House. Looking to enjoy an event or a match? See what's going on at Ascot Racecourse or Twickenham Stadium.

What's nearby

  • Runnymede - 16 min drive
  • Royal Holloway, University of London - 17 min drive
  • Windsor Castle - 18 min drive
  • Stockley Park - 19 min drive
  • Brunel University - 21 min drive

Getting around

  • Wraysbury Station - 5 min drive
  • Heathrow Terminal 4 Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 13 min drive

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel in the heart of Colnbrook
You can look forward to a round-trip airport shuttle, a corner/local shop and a terrace at Hilton London Heathrow Airport Terminal 5. Indulge in a manicure/pedicure, a body treatment and a Swedish massage at Imagine Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a TV in the lobby and coffee/tea in the lobby
  • ATM/banking services, a porter/bellboy and a lift
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 350 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as Laptop workspace and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 5:30 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:00 AM: GBP 20.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Gallery
  • Mr Todiwalas Kitchen
  • Musettis Coffee Shop
  • River Bar
  • Gallery Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9149 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 16 2022 to October 31 2022 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 October:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 20.95 per person (approximately)
  • Airport shuttle fee: GBP 6 per person (one-way)
  • Airport shuttle fee per child: GBP 6 (one-way)
  • Self-parking fee: GBP 16.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Frequently asked questions

Is Hilton London Heathrow Airport Terminal 5 pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from ₹8,896.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton London Heathrow Airport Terminal 5?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Hilton London Heathrow Airport Terminal 5?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton London Heathrow Airport Terminal 5?

Checkout is at noon.

Does Hilton London Heathrow Airport Terminal 5 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM-11:00 PM at scheduled times. A fee of GBP 6 per person applies.

Where is Hilton London Heathrow Airport Terminal 5 located?

Located in Colnbrook, this spa hotel is within 9 mi (15 km) of Windsor Castle, Thorpe Park and LEGOLAND® Windsor. Hampton Court Palace and Ascot Racecourse are also within 12 mi (20 km).

Can I cancel my reservation for free at Hilton London Heathrow Airport Terminal 5 and receive a full refund?

Yes, Hilton London Heathrow Airport Terminal 5 offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Heathrow Airport Terminal 5 cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 425 out of 1001 reviews
5 - Excellent 42%
Rating 4 - Good. 340 out of 1001 reviews
4 - Good 34%
Rating 3 - Okay. 119 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 72 out of 1001 reviews
2 - Poor 7%
Rating 1 - Terrible. 45 out of 1001 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Keith
Liked: Cleanliness
Disliked: Amenities
Name of hotel is misleading. Name implies that hotel is at or near Terminal 5 at Heathrow. Not the case. The hotel is a 10 minute cab/Uber ride from the hotel ($15 - $30 each way). No shuttle. There are no restaurants or services within walking distance from the hotel - all industrial surrounding. The fitness center was closed during our stay. Everything is at added cost. Very large business hotel. directly below take off/landing path, but rooms are very sound-proofed. Not the Hilton experience we’re used too.
Stayed 1 night in Sep 2022

3/5 Okay

Christian, Brackley
Travelled with family and small children
Liked: Cleanliness
Starting to show its age. Food in the restaurant was exceptionally overpriced for what it was. Room was ok - bed very hard. Served it’s purpose.
Stayed 1 night in Sep 2022

5/5 Excellent

Alan, Jersey
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

3/5 Okay

Barbara
Liked: Cleanliness, property conditions & facilities
Property is well located for Terminal 5. However for the nightly rate I found the breakfast flavourless (cooked breakfast buffet) and in some cases inedible (cream cheese tasted off and the filter coffee was stewed)
Stayed 1 night in Sep 2022

5/5 Excellent

Parvati
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable overnight stay at this hotel before an early morning flight from Heathrow Terminal 5. The reception and other staff were friendly , efficient, courteous and helpful. The dinner at the Gallery restaurant was good as was the service by the waiters . All in all a good stay and we got to the airport in time to catch our flight . The only minor negative comment would be about the ensuite bathroom ( Room 236) could be in a better decorative order . The tiles etc looked as if they could be in a better state .
Stayed 1 night in Aug 2022

5/5 Excellent

ADAM
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022

5/5 Excellent

DANTE
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming!!
Stayed 1 night in Aug 2022

1/5 Terrible

Haden
Liked: Cleanliness
Disliked: Property conditions & facilities
I would advice the management of the hotel to spend a night in every room and try the mattresses and pillows. The room I had the mattress needs replacing, it had an uncomfortable lump, all 4 pillows had no bulk, just air, so uncomfortable. There was also a.irritating low noise that went up and down - I assume it’s the air conditioning in the next room. It needs to be a consistent hum, not a repetitive noise. There was also little information provided about the transfer to the airport - especially when I found it that it’s a £6 change one-way. That would have made a difference to choose a closer hotel. For the cost of the room and the standard of the rest of the hotel quality. One of the most important things is to get the bed and pillows right - especially the mattress which seemed low end quality.
Stayed 1 night in Aug 2022

5/5 Excellent

Ruth, Green Valley
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

4/5 Good

Alan, Jersey
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022