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Hilton London Heathrow Airport Terminal 5

Photo gallery for Hilton London Heathrow Airport Terminal 5

Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Deluxe Suite, Business Lounge Access | Living area | 37-inch LCD TV with cable channels, TV

Overview of Hilton London Heathrow Airport Terminal 5

Hilton London Heathrow Airport Terminal 5

4.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Poyle Road, Colnbrook, Slough, England, SL3 0FF

Guests rated this location 6.7/10

Explore the area

  • Popular LocationRunnymede8 min drive
  • Popular LocationStockley Park9 min drive
  • AirportLondon (LHR-Heathrow)12 min drive
  • Popular LocationFrogmore House13 min drive

Room options

About this area

Slough

Near a train station, Hilton London Heathrow Airport Terminal 5 is in Colnbrook, a neighbourhood in Slough with good airport proximity. Hampton Court Palace and Buckingham Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Looking to enjoy an event or a match? See what's going on at Ascot Racecourse or Twickenham Stadium.
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Map

What's nearby

  • Runnymede - 8 min drive
  • Stockley Park - 9 min drive
  • Frogmore House - 13 min drive
  • Royal Holloway, University of London - 17 min drive
  • Windsor Castle - 18 min drive

Getting around

  • Wraysbury Station - 5 min drive
  • Gates A1-A23 Station - 7 min drive
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • The Crown Rivers - 8 min drive
  • Caffè Nero - 7 min drive
  • Kanishka Kitchen - 8 min drive
  • Pret a Manger - 8 min drive
  • The Taj Mahal Restaurant - 13 min walk

About this property

Hilton London Heathrow Airport Terminal 5

4-star hotel located in Colnbrook
Located close to Windsor Castle and Thorpe Park, Hilton London Heathrow Airport Terminal 5 provides a return airport shuttle, a corner/local shop and a terrace. Treat yourself to spa services, such as a manicure/pedicure, a body scrub or a body treatment. Be sure to enjoy a meal at The Gallery, the on-site restaurant. In addition to a cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, laundry services and concierge services
  • A lift, coffee/tea in reception and ATM/banking services
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 350 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 37-inch LCD TVs with cable channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 16.00 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 5:30 AM to 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:00 AM: GBP 20.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Gallery
  • Musettis Coffee Shop
  • River Bar
  • Gallery Bar

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Children's games
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (9149 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 16 2022 to December 31 2023 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6 per person (one-way)
  • Airport shuttle fee per child: GBP 6 (one-way)
  • Self-parking fee: GBP 16.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Frequently asked questions

Is Hilton London Heathrow Airport Terminal 5 pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at on 30 Mar 2023 start from ₹8,933.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton London Heathrow Airport Terminal 5?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Hilton London Heathrow Airport Terminal 5?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton London Heathrow Airport Terminal 5?

Checkout is at noon.

Does Hilton London Heathrow Airport Terminal 5 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM-11:00 PM at scheduled times. A fee of GBP 6 per person applies.

Where is Hilton London Heathrow Airport Terminal 5 located?

Located in Colnbrook, this hotel is within 9 mi (15 km) of Windsor Castle, Thorpe Park and LEGOLAND® Windsor. Ascot Racecourse and Hampton Court Palace are also within 20 mi (32 km).

Can I cancel my reservation for free at Hilton London Heathrow Airport Terminal 5 and receive a full refund?

Yes, Hilton London Heathrow Airport Terminal 5 offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Heathrow Airport Terminal 5 cancellation policy on our site for more details about any exclusions or requirements.

Hilton London Heathrow Airport Terminal 5 Reviews

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1000 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 330 out of 1000 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 122 out of 1000 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 73 out of 1000 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 53 out of 1000 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room was nice, bathroom shower door could do with a proper clean mould on the bottom. Only issue was with food, they tried to make fish and chips look fancy but smearing half the plate with mushy peas and piled the food on top... As someone who doesn't like mushy peas made half my food inedible... Things like that go on the side

6/10 Okay

Kieran

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Julian

Disliked: Staff & service
I ordered room service for dinner, Soup and Salad, which was billed on the menu as £ 17.50 (from memory) There was only a "SOUP OF THE DAY" which was described to me as Mixed Vegetable. It tasted like washing up water. I had one mouthful and spat it out, leaving the rest. When I complained the following morning, the man on the front desk informed me that I had been charged £26,00 and knocked £5.00 off the bill. There was supposed to be a twice hourly shuttle service to Terminal 5, which I was told wasn't running "Regularly" so I said I would order a cab. The journey to the terminal was approximately 2.5 miles and took five minutes, I was charged £19.00 for the journey, When I remonstrated with the driver I was told that this was an agreed fee with the hotel, Stay there at your peril !

10/10 Excellent

TRACEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice all round. What I recommend is requesting the excellent limousine service 25 GBP instead of using the overpriced London taxi service of 30 GBP. The limousine service provides a luxury mercedes and chauffeur. A super-professional experience. All round excellent room and extremely polite and well-trained staff.

4/10 Poor

Stefan, Schwaeb. Gmuend

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First of all, this Hotel is not close to the Terminal 5. It is 1 hour walking, 15 min bus or 15 Taxi. Because some BA flights were delayed, a lot of people wanted to check into this hotel, and they only had two people at the check-in. We waited for 1 hour until we could check in. No drink voucher or anything was offered for the waiting line, "I am sorry". I think I never heard so often "I am sorry" in my life!. The restaurant was closed, waiting time for food was 90 min, some beers were not available, chicken was out, and constantly "I am sorry". If this is the Hilton quality of service, I highly recommend you skip this hotel at all. And worst of all: They charged me 50 Pounds at the check in, no idea for what. I paid all my bills, and I am still waiting for my money to get back onto my account. So, I really can say: WORST HOTEL EXPERIENCE AT ALL! A good hotel offers you good service in difficult time, and not only standard service, but as the Hilton staff would say "I am sorry!".
Stayed 1 night in Dec 2022

10/10 Excellent

tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location near terminal hoops bus to airport but £6 charge
Stayed 1 night in Dec 2022

2/10 Terrible

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First rate airport hotel
Great experience. Stayed here the night before an early morning flight. 15 min drive to Terminal 2, would use an Uber next time instead of cab as there is a big difference in price. Restaurant was great, food was delicious. Rooms were spacious, comfortable and clean.
Stayed 1 night in Dec 2022

8/10 Good

James

Stayed 1 night in Dec 2022

10/10 Excellent

Nahum

Stayed 1 night in Dec 2022