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"Incredible, lovely stay Free large chocolate bar and water on arrival in room Free bottle refill station around hotel Friendly staff, clean and comfortable room and general hotel "

"Good view of Big Ben from our window, and easily walkable to many sites, including a 30 minute casual walk site-seeing through Hyde Park from the hotel to see the Buckingham Palace "Changing Of The Guard"."

"It was great room, clean and comfortable "

"Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !"

"We have stayed in a few other places in London and found the Tower Hotel our favourite. The room was spacious, we had a view of the Thames, the beds were comfortable and the bathroom had a bathtub - not common for a London hotel. The hotel was easy to get to from the Tube station. We recommend visiting the Tower and plan a full day. The only thing our room could have had was a fridge. We were only staying one night before moving on so it wasn't an issue this time, but for a longer stay we would prefer to have one. There is so much to see in London and this is great location."

"Just one night stay, but staff was efficient, friendly, and accommodating. Thanks!"

"We had to book at the last moment and the staff helped at every stage printing tickets asking if we needed anything. Very helpful staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"Good stay "