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Staff have been consistently professional, helpful and courteous across the whole hotel. Always a pleasure to stay in this hotel! I stayed this time for work but usually stay with my family with 3 young children
Was dissapointed that the pool was shut for the majority of the our stay. The reason i booked this hotel was due to the great pool which was dissapointing
The property was very clean and staff very friendly and helpful... enjoyed our 1.5 week stay!
The service provided by the hotel make you feel like a VVIP.
Fair. But must book earlier. If just book tonight hotel will be too expensive
Absolutely wonderful experience. This is a real boutique hotel. Staff were phenomenally kind, professional, and welcoming. Not much time spent wandering Kowloon, as the private terrace overlooking all the comings and goings at heritage square was too hard to leave. Weddings, cosplay photo shoots ...
Very friendly helpfull staff. We had numerous questions to ask as our first visit and withour their advice we would have been lost
Overall a great place super nice staff and great food and service.
Property is manage well. Security for guest is very good. Staff courteous and efficient. Food court and restaurant in basement with different meal offered.