The service provided by the hotel make you feel like a VVIP.
Check out long wait. No drop key check out. Suggest to improve!
Hotel room is in good condition! The aircon gets really cold though.
Was dissapointed that the pool was shut for the majority of the our stay. The reason i booked this hotel was due to the great pool which was dissapointing
Great staff and service, nice breakfast and good location
Nice hotel, walking distance to tube and conference center.
Although the location was slightly further than MTR, the hotel facilities were great. Nearby to 7/11 and I am so thankful that most staff spoke English fluently.
people on the desk very helpful as the room was not at first what I had thought I had booked. They fixed the issue very quickly. All the staff from the cleaning staff to the people on the desk to the concierge service staff were extremely helpful. Liked the breakfast area on the 21st floor. very ...
Location was not as convenient as indicated although courtesy shuttle provided by hotel was an excellent service. Hotel rooms were good but we were not provided with the bedding arrangements requested. Not a major problem but still a mild inconvenience.
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