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Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.6/5 Wonderful
628 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPacific Place5 min walk
Popular LocationHong Kong Park6 min walk
Popular LocationThe Peak Tram8 min walk
AirportHong Kong (HKG-Hong Kong Intl.)39 min drive

Choose dates to view prices

  • Deluxe Peak View King Room

    4.8/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Peak View King Room
  • Deluxe Peak View Twin Room

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Peak View Twin Room
  • Deluxe Harbour View King Room

    4.9/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Harbour View King Room
  • Deluxe Harbour View Twin Room

    5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Harbour View Twin Room
  • Horizon, Room, 1 Double Bed, Harbour View

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 1 Double Bed
    More detailsHorizon, Room, 1 Double Bed, Harbour View
  • Horizon, Room, 2 Double Beds, Harbour View

    Room amenities

    • 441 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Double Beds
    More detailsHorizon, Room, 2 Double Beds, Harbour View
  • Horizon, Room, 1 Double Bed

    4.5/5 guest room rating

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More detailsHorizon, Room, 1 Double Bed
  • Horizon, Room, 2 Double Beds

    Room amenities

    • 441 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More detailsHorizon, Room, 2 Double Beds
  • Executive Suite with Horizon Club Lounge Access

    Room amenities

    • 883 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite with Horizon Club Lounge Access
  • Harbour View Suite with Horizon Club Lounge Access

    Room amenities

    • 947 sq ft
    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More detailsHarbour View Suite with Horizon Club Lounge Access
  • Executive Suite, 2 Single Beds

    Room amenities

    • 883 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Single Beds
    More detailsExecutive Suite, 2 Single Beds
  • Suite, 2 Single Beds, Harbour View

    Room amenities

    • 947 sq ft
    • Harbor view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuite, 2 Single Beds, Harbour View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hong Kong

Located in Central neighbourhood, Island Shangri-La is connected to a shopping centre. Central Plaza and International Finance Centre are notable landmarks, and some of the area's activities can be experienced at Victoria Harbour and Hong Kong - Macau Ferry Terminal. Travelling with kids? Don't miss The Peak Tram and Ocean Park.

Visit our Hong Kong travel guide
Map
Popular Location

What's nearby

  • Pacific Place - 5 min walk
  • Hong Kong Park - 6 min walk
  • The Peak Tram - 8 min walk
  • Lan Kwai Fong - 15 min walk
  • Hong Kong Convention and Exhibition Centre - 7 min drive

Getting around

  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Station - 16 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 39 min drive

Restaurants

  • Where to eat
  • Restaurant Petrus – Ocean-view fine-dining restaurant. Serves breakfast, lunch and dinner.
  • Cafe TOO – Café offering international cuisine. Serves breakfast, lunch and dinner.
  • Summer Palace – 2 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Lobster Bar and Grill – Seafood restaurant with a bar offering seafood. Serves brunch, lunch and dinner.

About this property

Island Shangri-La

5-star luxury hotel connected to a shopping centre in Central
8 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and fridges.
Island Shangri-La offers 565 forms of accommodation with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-in and check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 500 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: HKD 371.8 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • DVD player
  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities will be closed from 8 May 2020 to 30 September 2020 (dates subject to change):
  • Sauna
  • Hot tub
The property is undergoing renovations. The following areas are affected:
  • Selected guestrooms
The property will be renovating from 01 April 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 660.0 per day.
Free cots (infant beds)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 371.8 per person (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve rollaway/extra beds. On-site parties or group events are strictly prohibited. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 13 years of age are not permitted to access the Horizon Club Lounge after 7 PM.

Property is also known as

Island Shangri-La Hotel Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hotel
Island Shangri-La Hong Kong
Island Shangri-La Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Island Shangri-La and receive a full refund?
Yes, Island Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to Island Shangri-La cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Island Shangri-La?
As of 9 Jul 2020, prices found for a 1-night stay for 2 adults at Island Shangri-La on 9 Aug 2020 start from Rs13,939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Island Shangri-La pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is available for HKD 500 per day.
What time is check-in at this property?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of HKD 1150 per vehicle applies.
Where is Island Shangri-La located?
This family-friendly Hong Kong hotel is located in the business district, within a 10-minute walk of Pacific Place, Hong Kong Park and The Peak Tram. Victoria Harbour and Lan Kwai Fong are also within 1 mile (2 km). Hong Kong Admiralty Station is 10 minutes by foot and Hong Kong Central Station is 13 minutes.

Guest reviews

Overall score and ratings for Island Shangri-La

4.6
Wonderful
5 - Excellent
456
4 - Good
128
3 - Okay
25
2 - Mediocre
13
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Great staff service during my stay, really made sure i had a pleasant time

Stayed 1 night in Jun 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    We stayed 2 nights: February 1 and 2, 2020. The entire staff was very attentive, helpful and thoughtful - especially during the middle of the Coronavirus situation. Our only suggestion would be to provide more gluten free menu options for breakfast.

    Stayed 3 nights in Jan 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Jan 2020

      3/5

      • Liked: Property conditions & facilities

      I stayed here for the first time about 6 months ago, and it was truly the best hotel experience that I ever had. This time was disappointing. There was some issue on the checkin, took a long time. The room was not very clean (some sticky something on the night table), the AC, although set to 19, never made it below 20.5, and the staff was just not the same as on the last trip.

      Stayed 1 night in Jan 2020