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"The hotel’s location is very convenient, metro station is 8-10 minutes away, the spinning chandelier is 5 minutes, Granville public marker is very close as well, a lot of grocery stores around, cafes and restaurants. Also, our room was pretty big with small kitchen, microwave and even stove. Cleaning is every other day which is totally fine. "

"Great room "

"Short but sweet. Kiti is an amazing manager - great customer service every time we’re there. He’ll learn your name to add to the personal interaction value to the great customer service he already provides. He’ll do whatever is possible to make your stay comfortable! Impressive team at front desk as well! "

"awesome"

"We enjoyed our stay at this hotel! "

"Very spacious. Excellent area to stay in if you are going to an event near by at Rogers Arena or BC Place. You are paying for convince. Parking lot not easy to get to via GPS and very tight if you have a truck. Great place to stay."

"This is an outstanding, classic and very elegant old school hotel in the center of downtown. It reminded us of the Plaza in NYC. Much is easily accessible, including Gastown and the waterfront. If you travel light and have a cruise booked, you can even easily walk to the docks and check in to your ship, though cabs are abundant. We booked a suite and were given a room that was impeccably appointed, not to mention spacious, with a huge walk-in closet and windows with multiple views of the city - one of the best rooms we've ever had. As for the staff, we've rarely encountered greater courtesy and professionalism. This is truly a 5 star hotel without pretentiousness. We couldn't recommend this hotel more highly. "

"good location"