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Great location from both airports. Lovely hotel clean and convenient

Great hotel in a great location. Ultra clean, larger than average rooms for NYC, close to subway links and lots of bars and restaurants. Great staff - my new favourite NYC hotel!

Fantastic size room, very comfortable. Great location on the strip. Only downside is how long it takes to walk to the room the place is so big :)

Absolutely beautiful hotel, room was spacious and clean. We only issue is you do not get a fridge or anything to make coffee these really would be a great addition to the room. There is a nice machine on each level. The room did also come with gowns and slippers and toiletries. I would definitely stay here again great location.

Excellent team flexible check in and great location. Room and hote immaculate

Good location

Excellent stay from start to finish. Everyone from valets to bar tenders were attentive and professional. It’s a little far from the main strip but that’s part of its attraction, quite with none of the manic atmosphere of the rest of the strip. The perfect place to unwind and pamper yourself

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An excellent place to stay, easy access to rest of Manhattan...quiet at night and clean...would highly recommend...

Such a great stay here. Right in midtown Manhattan in the heart of the action but at a really reasonable price. The room was small but immaculate. I requested a higher room with a view and the hotel did exactly that for us - the 21st floor with a beautiful view to wake up to. I would definitely recommend staying at CIVILIAN and I would definitely stay here again.

We arrived a little after 3pm, and had a lovely greeting from staff, but our room wasn’t ready so we had to wait. We booked and paid through Expedia… an Empire via room with living space. Please note that the hotel does not offer this type of room. None of their Empire View rooms have the separate living room area. The Empire view rooms do give a great view of the Empire State Building but their ‘living room’ is a tiny space with a chaise and a TV. Management were excellent with us and moved us...

There is absolutely nothing bad to say about Kixby. The location is as safe as it gets,easy walking distance from Penn Station if you come in by LIRR/Airtrain from JFK(30 mins hassle free way to get into Manhattan) and the subway is 50 yards from the front door. There are the best selection of bars,restaurants and eateries within minutes of the hotel as well as Maddison Square Garden and the Empire State Building. All of the staff were friendly,helpful and informative,you get a free water...

Writing update in lobby January has proved to be a great time to see NYC and Kitano has proved to be a great place to stay very happy with all aspects but did not eat in ,too much choice close by.

My family of 4 stayed at the Elara between 19-23 May 2024 in the 1 Bedroom suite. The room was spacious with an excellent view of the Eiffel tower, Sphere and other well known landmarks in the area. A well maintained kitchen and washer/dryer made sure we were to manage our day-to-day requirements suitably. Connectivity to Miracle Mile shops as well as other notable landmarks in the area was an added plus. Had a great time on the whole at the Elara. Look forward to coming back some time soon.

The hotel has no breakfast available, just a coupon for a coffe shop next door

Greta staff

Excellent location just four minutes’ walk from 9/11 Memorial Pools and Museum. Warm welcome from staff. Clean and comfortable room. Excellent bar area in the evening and efficient good value breakfast deli.

Can't fault the hotel, room was lovely! Breakfast was great too. I didn't realise it was in the middle of Time Square! oops! Quite busy outside... Happily stay again, I was over for a work trip.